John Dydo
Milanos Restaurant
GARDNER,MA
2
Languages
1
Certification
20
years of professional experience
Experienced hospitality professional with a strong background in bar management, table service, and guest satisfaction. Skilled in team communication, multitasking, and fast-paced service.
Work History
Waiter
5 Months- Greeted guests and presented menus, specials, and dining options professionally.
- Delivered prompt food and beverage service while maintaining accuracy with customer orders.
- Communicated order details clearly to kitchen and bar staff to support timely service.
- Managed table settings, cleanliness, and readiness throughout dining shifts.
Bar Manager
2 Years 9 Months- Supervised bar opening, closing, and daily floor operations for consistent service flow.
- Trained bartenders and servers on cocktail recipes, POS procedures, and guest service standards.
- Managed liquor, beer, and supply inventory to maintain stock accuracy and reduce shortages.
- Resolved guest concerns promptly to protect service quality and customer satisfaction.
Bartender
1 Year 2 Months- Managed bar workflow efficiently during high-volume rushes.
- Crafted cocktails and poured beverages accurately to maintain consistent service quality.
- Processed orders and payments using POS systems with accuracy.
- Monitored inventory levels and restocked supplies to prevent service delays.
Bartender
2 Years 5 Months- Trained new bartenders on drink recipes, service standards, and closing procedures.
- Resolved guest concerns promptly to support positive customer experiences.
- Maintained sanitary bar areas and followed food safety standards.
- Balanced cash drawers and reconciled tabs with attention to detail.
Bar Manager
2 Years 7 Months- Enforced sanitation, safety, and alcohol compliance procedures across bar operations.
- Monitored cash handling, reconciled daily sales, and secured transactions accurately.
- Implemented process improvements to streamline service speed and team communication.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Head Waiter
7 Years 4 Months- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
Education
No Degree - Art History
No Degree - Art History
High School Diploma
Skills
Multitasking proficiency
Attention to detail
Time management
Detail orientation
Certification
Food Handler's Licence
Languages
Spanish
Elementary
French
Limited Working
Timeline
Waiter
Milanos Restaurant
12.2025 - 05.2026Read More
Bar Manager
Skytown Bar and Restaurant
12.2021 - 09.2024Read More
Bartender
Velo
10.2019 - 12.2020Read More
Bartender
Forrest Point
04.2017 - 09.2019Read More
Bar Manager
Skytown Bar and Restaurant
09.2014 - 04.2017Read More
Head Waiter
Blue Ribbon Restaurant
04.2006 - 08.2013Read More
Oberlin College
No Degree from Art History
Read More
Columbia University
No Degree from Art History
Read More
Fieldston
High School Diploma
Read More