John Eady
United Parcel Service, UPS
Columbia,SC
10
years of professional experience
Dynamic Frontline Performance Leader at UPS with a proven track record in operations management and employee development. Enhanced team efficiency through targeted training and process improvements, reducing turnover by fostering a positive work environment. Skilled in analytical thinking and problem-solving, driving results and ensuring compliance with safety standards.
Work History
Frontline Performance Leader
9 Years 6 Months- Oversaw daily operations to ensure optimal performance and adherence to safety standards.
- Led training sessions for new hires, enhancing team efficiency and knowledge retention.
- Implemented process improvements, resulting in streamlined workflows and reduced operational delays.
- Analyzed performance metrics to identify areas for development and drive employee engagement.
- Managed employee conflicts effectively, maintaining a harmonious work environment conducive to productivity.
- Mentored new hires, contributing to their rapid onboarding and integration into the team.
- Reduced employee turnover by fostering a positive work environment and addressing concerns proactively.
Education
No Degree - Computer Science
Skills
Team Leadership & Supervision
Operations Management
Employee Training & Development
Process Improvement
Safety & Compliance
Problem Solving
Time Management
Customer Service
Microsoft Office Suite
Data Entry & Reporting
Computer Applications
Software Development Fundamentals
Analytical Thinking
Timeline
Frontline Performance Leader
United Parcel Service, UPS
10.2016 - 04.2026Read More
Colorado Technical University
No Degree from Computer Science
Read More