John Eberly

• Operated with safety and skill to avoid accidents and delays.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

• Established and tracked quality department goals and objectives.
• Tracked quality issues with external customers, suppliers, and internal plant operations.
• Listened to customers' questions and concerns to provide answers or responses.
• Provided excellent customer service by efficiently resolving issues and responding to inquiries.

• Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
• Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
• Leveraged systems, equipment and process redesign to drive continuous improvement.
• Visited customers and customer sites to evaluate and resolve safety issues.
• Conducted driver ride-alongs and observations to evaluate and improve driver performance.
• Monitored daily operations and routes to resolve issues and drive operational effectiveness.

Company no longer Operational.

• Verified daily deliveries against shipping instructions before delivering to customers.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
• Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
• Lifted, lowered, and carried packages typically weighing up to 150 pounds throughout regular course of delivery.
• Delivered packages to customer doorsteps and business offices.
• Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.

Company no longer Operational