John E Butterfield
Riverton
Summary
Mechanic with over20 years of experience troubleshooting and repairing various equipment.
Knowledgeable Mechanic with solid background in field service operations and troubleshooting. Delivered impactful solutions through hands-on technical expertise and problem-solving abilities. Demonstrated proficiency in equipment maintenance and customer service, ensuring optimal performance and client satisfaction.
Overview
19
19
years of professional experience
Work History
Field Service Technician
Wheeler Machinery
07.2020 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Followed safety procedures to avoid injuries in field.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
Shop Mechanic
Wheeler Machinery
03.2012 - 07.2020
- Repair and troubleshoot hydraulics and electrical components on equipment such as mini excavators, skid steers, back hoes and various small engine equipment
- Write service reports in accordance to established flat rate guidelines
- Follow and obey shop safety protocol
- Attend training classes as required
Owner
John’s Small Engine
07.2010 - 08.2016
- Oversee and train mechanics to troubleshoot and repair small engine equipment
- Customer service
- Quality inspection of all outgoing machines
- Budget and monitor labor hours
- Tax preparation quarterly
Mechanic/Technician
H&E Equipment
07.2006 - 07.2010
- Repair and troubleshoot hydraulics and electrical components on equipment such as forklifts, boom lifts and cranes
- Write service reports in accordance to established flat rate guidelines
- Follow and obey shop safety protocol
- Attend training classes as required
Education
Associate of Science - Accounting And Finance
Salt Lake Community College
Salt Lake City, UT06-2014
Skills
- Shop safety work habits
- Able to work independently
- Strong quality commitment
- Excellent troubleshooting skills
- Dependable
- Team oriented attitude
- Excellent verbal and written communication skills
- Proven high attention to detail work history
- Problem-solving
- Troubleshooting and repair
- Field repairs
- Customer service
- Preventive Maintenance
- Technical troubleshooting
- Electrical troubleshooting
- Schematic interpretation
- Service quality
- Safety assessment
- Technical analysis
- Diagnostic testing
- Equipment Repair
Timeline
Field Service Technician
Wheeler Machinery
07.2020 - Current
Shop Mechanic
Wheeler Machinery
03.2012 - 07.2020
Owner
John’s Small Engine
07.2010 - 08.2016
Mechanic/Technician
H&E Equipment
07.2006 - 07.2010
Associate of Science - Accounting And Finance
Salt Lake Community College
Similar Profiles
Nathan JonesNathan Jones
Warehouse Trainee at Wheeler MachineryWarehouse Trainee at Wheeler Machinery
Justin HallJustin Hall
Product Support Supervisor at Wheeler MachineryProduct Support Supervisor at Wheeler Machinery
Tyler BartonTyler Barton
Heavy Diesel Mechanic at Wheeler MachineryHeavy Diesel Mechanic at Wheeler Machinery