John Edwards
Burtonsville,Maryland
Overview
33
33
years of professional experience
Work History
Director of Environmental Services
Charles E. Smith Life Community
Rockville, Maryland
02.2022 - Current
- Successfully overhauled the room turnover process, streamlining communication through group text systems
- Introduced walkie-talkies for all associates, significantly enhancing communication efficiency
- Reduced pest presence in trash rooms from 15 sightings per day to zero through coordinated pest control
- Revamped the recycling program, improving waste management efficiency
- Reduced open maintenance tickets from 150 to 3-5, achieving resolution times within five days
- Established group training sessions for staff to ensure operational consistency and efficiency
- Organized and revamped supply closets to improve storage efficiency while controlling the budget
- Managed the landscaping of the west campus, ensuring grounds were well-maintained
- Centralized extractor equipment in one location with a sign-out system to track usage
- Successfully managed bi-weekly payroll processing for all environmental services associates
- Installed systems and tools (e.g., water hoses, communication radios) to optimize workflows and interdepartmental collaboration
- Implemented new cleaning standards by establishing dedicated colored cloth systems for surface hygiene
- Coordinated ongoing maintenance efforts, including repainting walls and establishing carpet cleaning routines
Personal Trainer
Fitness First Health Clubs
Rockville, MD
04.2008 - Current
- Trained individuals on fitness fundamentals, equipment use, and core strength training
- Designed and implemented customized fitness plans to meet individual health goals
- Certified in CPR & AED
Medical Supply Coordinator
Shady Grove Nursing & Rehabilitation Center
Rockville, MD
05.1998 - 02.2022
- Maintained weekly, monthly, and yearly medical supply budgets
- Calculated patient monthly expenses and tracked revenue
- Handled all shipping, receiving, and inventory management for medical supplies
- Managed accounts payables while ensuring inventory accuracy and budget adherence
Telephony Technician | Sales Supervisor | Account Solutions Representative
MCI WorldCom
Colorado Springs, CO
01.1992 - 05.1998
- Provided technical and customer support for corporate phone systems and sales teams
- Supervised, trained, and evaluated teams of up to 20 associates, surpassing performance goals
- Achieved consistent success in sales and quality metrics by fostering strong customer relationships
Education
Certificate - Electrican
Lorain County Joint Vocational School
Oberlin, OH05-1997
Skills
- Superior Customer Service Skills
- Operations Management & Budgeting
- Team Training and Development
- Communication Efficiency & Workflow Optimization
- Facility and Grounds Management
- Safety and Compliance Oversight
- Environmental auditing
- Green building practices
- Air quality management
- Environmental policy development
- Electrical maintenance
- Climate change adaptation
- Daily maintenance supervision
References
Available Upon Request
Honorsandawards
- Most Improved Recycling Program, Providing Employment to High School Students with Disabilities.
- Certificate for Employee of the Month and Employee of the Year.
- Recognition for Outstanding Career Education Support for Special Education Students by Montgomery County Public Schools.
References
References available upon request.
Timeline
Director of Environmental Services
Charles E. Smith Life Community
02.2022 - Current
Personal Trainer
Fitness First Health Clubs
04.2008 - Current
Medical Supply Coordinator
Shady Grove Nursing & Rehabilitation Center
05.1998 - 02.2022
Telephony Technician | Sales Supervisor | Account Solutions Representative
MCI WorldCom
01.1992 - 05.1998
Certificate - Electrican
Lorain County Joint Vocational School