JOHN ELLERN
Spokane,WA
Summary
Dynamic Finance Manager with a proven track record at BMW of Spokane, recognized as a top producer. Expert in financial analysis and contract processing, I excel in client satisfaction and team collaboration, securing favorable financing terms and enhancing profitability through strategic partnerships. Committed to excellence and detail-oriented in all endeavors.
Overview
18
18
years of professional experience
Work History
Finance Manager
BMW of Spokane
Spokane, WA
11.2024 - Current
- Highest ranking of #3 in all of Lithia high-line stores.
- Ranked among the top 25 finance and insurance producers within Lithia for 8 of the previous 13 months of employment.
- Secured financing through local and national lenders for clients, as well as the presentation and sales of insurance and protection products for new and pre-owned vehicles.
- Organized and maintained client relationships throughout the sales process and beyond.
- Processed legal contracts and Department of Licensing paperwork accurately and efficiently.
Finance Manager
Subaru of Spokane
Spokane, WA
10.2023 - 11.2024
- Evaluated credit reports to assess customer eligibility for financing.
- Managed automotive financing processes for customer loan applications.
- Maintained accounts payable and receivable records to ensure timely payments, and cash flow management.
- Ensured compliance with financial regulations and dealership policies.
- Processed legal contracts and Department of Licensing documents efficiently.
Client Advisor
Subaru of Spokane
Spokane, WA
02.2023 - 10.2023
- Advised clients on vehicle selections based on needs and preferences.
- Promoted to Finance Manager for attention to detail, ability to build rapport, and efficiency in paperwork processing, alleviating client anxiety during the sales process.
- Greeted and maintained relationships with clients during purchases, and conducted follow-up communication over several weeks to ensure client satisfaction.
- Coordinated with non-profit organizations as a Love Promise Champion to distribute funds raised by the Subaru dealership for charitable initiatives.
Glass Fabricator
Self Employed
Spokane, WA
05.2013 - 02.2023
- Fabrication, Design, and Sales of Borosilicate Glass.
- Produced basic, intermediate, and complex original designs in borosilicate glass, enhancing product variety.
- Assembled glass products with precision, ensuring high quality and adherence to specifications.
- Collaborated with clients to understand design specifications and requirements.
- Experience working with hazardous, and fragile materials in challenging environments for long hours.
- Safety is a constant, and extremely important theme in Glass work.
- Executed sales strategies in door-to-door and trade show settings, increasing brand visibility and customer engagement.
Agent
New York Life Insurance Company
Spokane, WA
05.2022 - 09.2022
- Licensed agent with New York Life Insurance Company.
- Prospected clients, gathered information, assessed client needs, and guided them through application process to ensure informed decisions.
- Secured Life and Disability license to facilitate insurance services.
Fabricator/Assembler
Quave CB
Seattle, WA
04.2015 - 10.2019
- Fabricated and assembled quartz glass components for Quave CB.
- Assembled high-value quartz glass apparatus and parts to ensure quality standards.
- Used welding, cutting, and bending techniques to assemble components with precision.
- Executed flame working using high heat torches and cold working with cut-off saws, grinding wheels, and lapidary equipment.
- Interpreted blueprints and technical drawings to guide production.
- Performed quality checks on finished products to verify compliance with industry standards.
Assembler
Red Lobster
Spokane, WA
08.2012 - 06.2013
- Assembler and Cook, Supervised team members to ensure smooth operations. of ensuring order accuracy and some leadership of peers.
- Gained experience in different cook roles, such as broiler and fry cook.
Sales Representative
TEAM WINMARK
Spokane, WA
01.2012 - 09.2012
- Acted as a Door-to-Door Sales Representative for Comcast through Team Winmark.
- Conducted face-to-face consultations with current and prospective customers in greater Spokane and Spokane Valley area, addressing needs and promoting services.
- Engaged customers in sales within a challenging, fast-paced environment, fostering positive interactions and driving interest in Comcast offerings.
Retail sales
Glass Gods
Spokane, Washington
06.2010 - 01.2012
- Assisted customers while managing multiple tasks simultaneously.
- Produced glass items sold at retail prices in shop and to wholesale clients throughout Spokane area.
- Handled large orders and packaged fragile items for cross-country shipping.
- Managed sales transactions through QuickBooks point of sale system to ensure accurate records.
- Operated dangerous equipment, including kilns and torches, to create glass items for customers.
Dining Room Supervisor
Fairwood Retirement Community
Spokane, WA
06.2008 - 06.2010
- Dining room supervisor/dishwasher/waiter for Fairwood retirement village.
- Checked in residents and guests daily, set up salad bar, and supervised team of up to 8 workers to ensure smooth dining operations.
- Served meals and beverages to up to 7 tables of residents simultaneously, ensuring timely and attentive service.
- Re-set dining room tables and arranged dining hall to create inviting atmosphere for residents.
- Managed dishwashing tasks to ensure kitchen cleanliness.: Washing of dishes, closing duties of kitchen, mopping, sweeping, routine cleaning of large baking equipment and ovens.
Education
Associate of Arts - Fine Arts
Spokane Falls Community College
Spokane, WA01.2012
DIPLOMA -
Mead High School
Spokane, WA01.2010
Skills
- Problem solving
- Sales coordination
- Contract processing
- Team collaboration
- Attention to detail
- Client satisfaction
- Non-profit organization engagement
- Customer relationship management
Additional Information - Love Promise Champion
Love Promise Champion for Subaru. This role coordinates with local non-profit organizations to provide funding through Subaru dealership promotion.
Accomplishments
Top 25 F&I Producer with Lithia Motors
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Finance Manager
BMW of Spokane
11.2024 - Current
Finance Manager
Subaru of Spokane
10.2023 - 11.2024
Client Advisor
Subaru of Spokane
02.2023 - 10.2023
Agent
New York Life Insurance Company
05.2022 - 09.2022
Fabricator/Assembler
Quave CB
04.2015 - 10.2019
Glass Fabricator
Self Employed
05.2013 - 02.2023
Assembler
Red Lobster
08.2012 - 06.2013
Sales Representative
TEAM WINMARK
01.2012 - 09.2012
Retail sales
Glass Gods
06.2010 - 01.2012
Dining Room Supervisor
Fairwood Retirement Community
06.2008 - 06.2010
Associate of Arts - Fine Arts
Spokane Falls Community College
DIPLOMA -
Mead High School