John Ellis
Spanish Fort,AL
Summary
Dynamic Operations Manager with a proven track record at MRC Global, leading regional initiatives that enhanced productivity through strategic training and budget oversight. Demonstrated leadership in improving safety protocols and cultivating strong relationships with customers and vendors. Expertise in facility and compliance management drives operational efficiency and fosters staff development.
Overview
27
27
years of professional experience
Work History
Regional Operations Manager
MRC Global
Mobile, AL
07.1997 - Current
- Recruited and trained employees to enable adherence to common standards and procedures.
- Established budgets, monitored expenses, and tracked investments in the region's operations team.
- Developed operating budgets for each store and worked cooperatively with teams to control expenses, eliminate waste and reduce overhead costs.
- Resolved customer complaints quickly while maintaining a positive relationship between customers and management.
- Performed routine inspections of facilities within the region in order to identify potential safety hazards or maintenance needs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored performance metrics of regional operations teams, identified areas for improvement, and developed strategies to maximize productivity.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Operated equipment and machinery according to safety guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
McGill Toolen
Mobile05-1992
Skills
- Facility management
- Compliance management
- Safety protocol
- Inventory monitoring
- Budgets
- Staffing oversight
- Outstanding communication skills
- Warehouse management
- Operational efficiency
- Distribution center operations
- Expense tracking
- Customer and vendor relations
- Staff supervision
References
References available upon request.
Timeline
Regional Operations Manager
MRC Global
07.1997 - Current
High School Diploma -
McGill Toolen
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