John E Mead III

Dynamic Information Technology Specialist with extensive experience at Internal Revenue System, excelling in SharePoint development and Microsoft 365 migration. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Certified Information Technology Project Manager, Certified Novell NetWare Administrator, Windows2000/Windows2003 Administrator, A+, Microsoft Windows 98/2000/XP/7/10 certification courses, SharePoint Administration, SharePoint FARM management, SharePoint Online Administration, CERT, Train the Trainer, Emergency Operations Center Operations, ICS basic and ICS intermediate, Special Events Preparedness, Exercise Development, Exercise Design, NIMS

• Program/Project Management, Completed Local Government Information Technology Project Management certification in 2002. I continued to attend training and classes to improve my skills in the management of Programs and Projects. I have over fourteen years experiences in providing business analysis expertise for specific departments as well as total enterprise solutions to include planning, designing, enhancing, integrating, implementing and management of application software systems and associated hardware, supporting agency lines of business, as well as, applying analytical processes to business requirements, workflow, and data relationships for technical and management information related to activities. Developing proposals on the efficient use of systems, equipment, and personnel in support of program management. Develop guides on procedures, policies, instructions, and other directives for program management. Preparing and presenting briefings to various levels of management to communicate proposals, data analysis, and recommendations.
• Business Process Management, I have broad-based information systems experience in process improvement, project management and applications development. I ensure correct business functionality, requirements, and industry standards are all addressed during product and solutions design and mapping key positions. I strive to be an integral part of teams as well as leading teams that handle designing, developing, and implementing solutions to meet the needs of our entire organization. I achieve the solutions through the gathering of User and Functional Requirements, creating detailed design documents, working with team members and staff to create detailed functional testing plans and assist users with functional testing. I create application documents and implementation and supply front-line support to users. Develop and ensure Standard Operating Procedures (SOPs) are current.
• Technology, Seek to stay abreast of developments in technology. I regularly seek out technology training through clinics, workshops, online as well as, on the job training by leading and supervising Department wide support services for fifteen plus years for; Windows OS and Microsoft Office Suites to include SharePoint 2007 to SharePoint Online, Microsoft Office 365 to include Power Platform Apps, various web-based languages, LAN & WAN troubleshooting to include wireless. Functioning as the Web Master for department’s web site I developed e-commerce solutions for department revenue generating web site (over 1 million dollars in program revenue tracked through web programs). I have gained and continue to keep a good insight into the technology field by keeping abreast of recent technology and future developments in technology and management.
• Telecommunications, Gain training by being the Project Lead on installation of POTS, Wireless systems for headquarters and eight remote sites and as Project Lead for VoIP upgrade of initial systems. Experience also includes supporting wireless cellular phones to include Bluetooth and Blackberry devices.

• 11 straight years of Outstanding Performance