John Endress
Oneonta,AL
Summary
A hardworking and passionate individual with strong work values and organizational skills eager to secure a position in management. Ready to help achieve company goals.
Overview
29
29
years of professional experience
3
3
years of post-secondary education
Work History
Receiving Unloader/Hauler
Walmart Distribution Center
10.2021 - Current
- Maintain a safe working environment by adhering to company safety guidelines during unloading tasks.
- Aid in efficient order fulfillment, promptly staging products for delivery or pick-up after unloading and verification processes are complete.
- Maintain an organized receiving area by consistently cleaning up debris from packaging materials.
- Expedite the receiving process, using equipment such as pallet jacks and forklifts to unload heavy merchandise safely and efficiently.
Assembly Team Member
AutoCar
04.2021 - 10.2021
- Utilized various hand tools, power tools, and machinery effectively during the assembly process, adhering to standard operating procedures consistently.
- Developed a strong understanding of product specifications, ensuring accurate assembly and reducing the need for rework.
- Maintained a clean and organized workspace, contributing to overall team productivity and safety.
Machine Operator
Red Diamond
03.2020 - 02.2021
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Op 4B Machine Operator
Royal Cup Coffee & Tea
07.2018 - 10.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Owner/Oper
Hawkins Produce
08.2012 - 10.2015
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Manager
Liberty Finance LLC.
05.2011 - 06.2012
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Increased market share with strategic business development efforts, expanding into untapped markets.
Customer Service Representative
United Auto Credit Corp.
08.2006 - 12.2010
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Assistant Vice President/Branch Manager
Community Bank
01.2000 - 09.2006
- Championed diversity initiatives within the branch workforce, fostering an inclusive culture focused on collaboration and respect.
- Coordinated cross-functional efforts between departments, ensuring seamless communication for efficient daily operations.
- Oversaw facility maintenance projects, ensuring timely completion within budget constraints.
- Enhanced branch performance by implementing strategic initiatives and effective management practices.
- Cultivated strong partnerships with community organizations, enhancing the bank's reputation and visibility within the community.
- Complied with established internal controls and policies.
Collections Supervisor
Citizens Finance
01.1998 - 12.1999
- Enhanced collections efficiency by implementing and monitoring strategic collections plans.
- Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
- Reported on and recommended actions related to financial stability of potential clients.
- Researched accounts and completed due diligence to resolve collection problems.
Assistant Manager
Burger King
01.1996 - 01.1997
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Oneonta City School
Oneonta, ALJacksonville State University
Jacksonville, AL 08.1993 - 05.1996
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Staff Management
- Performance Management
- Policy Implementation
- Positive Attitude
- Problem Resolution
Timeline
Receiving Unloader/Hauler
Walmart Distribution Center
10.2021 - Current
Assembly Team Member
AutoCar
04.2021 - 10.2021
Machine Operator
Red Diamond
03.2020 - 02.2021
Op 4B Machine Operator
Royal Cup Coffee & Tea
07.2018 - 10.2019
Owner/Oper
Hawkins Produce
08.2012 - 10.2015
Manager
Liberty Finance LLC.
05.2011 - 06.2012
Customer Service Representative
United Auto Credit Corp.
08.2006 - 12.2010
Assistant Vice President/Branch Manager
Community Bank
01.2000 - 09.2006
Collections Supervisor
Citizens Finance
01.1998 - 12.1999
Assistant Manager
Burger King
01.1996 - 01.1997
Jacksonville State University
08.1993 - 05.1996
Oneonta City School