John E. Phillips
Salisbury,NC
Summary
Sales manager with a strong record of driving revenue growth and profit contributions. Adept at building and leading high-performing teams through effective hiring and training. Organized and responsive in fast-paced environments, consistently delivering results while addressing challenges.
Overview
35
35
years of professional experience
Work History
Sales Manager
Harbor Freight
01.2015 - Current
- Supervised staff to achieve program metrics
- Oversaw hiring process for new staff, ensuring alignment with company policies and culture.
- Managed payroll processes and ensured accuracy of Kronos records for timely employee compensation.
- Coordinated scheduling, logistics, and inventory management.
Store Manager
Radio Shack
01.2005 - 01.2015
- Increased revenues by prioritizing customer service, enhancing merchandising, and fostering teamwork.
- Attracted and retained loyal clients through reputation for knowledge and accountability.
- Conducted training sessions on key sales techniques to enhance team performance.
- Supervised staff to maintain high-quality store displays and optimal product inventory levels.
Driver/Warehouse Supervisor
Canteen/Lums Vending Company
01.1998 - 01.2008
- Drive company vehicles to numerous accounts on a daily basis.
- Assessed, calculated, and prepared products for next business day to maintain operational efficiency.
- Serviced clients to identify needs/issues and provided logical solutions to resolve problems effectively.
- Distributed items into vending machines to ensure optimal product availability.
Assistant Store Manager
Kinney Shoes
01.1991 - 01.1994
- Developed high-level sales strategies and implemented innovative customer support approaches.
- Demonstrated effective management skills by leading team initiatives.
- Completed and monitored inventory reports to ensure accurate stock levels.
Education
certificate - Computer Repair
Jane Addams Business Career Center
Cleveland, Ohio01-1991
Skills
- Sales strategy
- Sales forecasting
- Sales presentation
- Customer relationship management
- Budget management
- Inventory management
- Team building
Timeline
Sales Manager
Harbor Freight
01.2015 - Current
Store Manager
Radio Shack
01.2005 - 01.2015
Driver/Warehouse Supervisor
Canteen/Lums Vending Company
01.1998 - 01.2008
Assistant Store Manager
Kinney Shoes
01.1991 - 01.1994
certificate - Computer Repair
Jane Addams Business Career Center