John Estrada
Colorado Springs,CO
Summary
Polished, service-oriented professional with experience in retail, hospitality leadership, and customer care. Recognized for delivering personalized customer experiences, maintaining refined and organized environments, and supporting seamless store operations. Brings professionalism, attention to detail, and a strong sense of presentation well-suited for luxury menswear retail.
Overview
8
8
years of professional experience
Work History
Construction Worker
JR Construction Company
Denver, CO
08.2023 - 02.2026
- Operated heavy machinery to assist in site preparation and material handling.
- Followed safety protocols to maintain compliance with local regulations and industry standards.
- Collaborated with team members to execute construction tasks efficiently and effectively.
- Assisted in the installation of framing, drywall, and roofing materials on various projects.
Retail Associate
H&M
12.2021 - 08.2023
- Delivered attentive, personalized customer service and assisted with product selection and fit
- Operated register with accuracy while maintaining a professional and welcoming demeanor
- Maintained visually organized displays and ensured consistent restocking of merchandise
- Contributed to a clean, elevated store environment that enhanced the shopping experience
Bar Back
Comida Stanley
05.2019 - 01.2020
- Supported high-volume service while maintaining organization and efficiency
- Managed inventory and collaborated with team members to ensure seamless service
Banquet Manager
The Westin Westminster
01.2019 - 05.2019
- Promoted to management within three months; supervised 20–40 staff members per event
- Coordinated staff presentation and service execution to meet high hospitality standards
- Ensured exceptional guest experiences through organization and attention to detail
Certified Nursing Assistant (CNA)
SeniorCare LLC
01.2018 - 12.2018
- Provided attentive care for 40+ residents with professionalism and compassion
- Monitored vital signs, assisted with medications, and supported daily living activities
Education
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver
01.2020
Master’s Degree - Aerospace Engineering
University of Colorado Denver
01.2024
Skills
- Customer Service Excellence
- Professional Presentation
- Visual Organization
- Attention to Detail
- Team Collaboration
- Communication
- Time Management
- Microsoft Office
Languages
Spanish
Native or Bilingual
French
Native or Bilingual
English
Native or Bilingual
Timeline
Construction Worker
JR Construction Company
08.2023 - 02.2026
Retail Associate
H&M
12.2021 - 08.2023
Bar Back
Comida Stanley
05.2019 - 01.2020
Banquet Manager
The Westin Westminster
01.2019 - 05.2019
Certified Nursing Assistant (CNA)
SeniorCare LLC
01.2018 - 12.2018
Master’s Degree - Aerospace Engineering
University of Colorado Denver
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver