John Estrada
The Great Outdoors RV
Johnstown,CO
16
years of professional experience
I'm very loyal to my employers and will always try to protect the health of the company in all situations, Sales come natural to me but I also enjoy physical work, and have an excellent driving record and a clean background. I'm 71 years old and can keep up with my younger coworkers. I will be an asset to any company.
Work History
Sales Associate & Customer Satisfaction
3 Years 8 Months- Engaged customers by providing product knowledge and recommendations to enhance purchasing decisions.
- Collaborated with team members to achieve monthly sales targets through effective communication and teamwork.
- Assisted in training new sales associates on customer service standards and sales techniques.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate & Customer Satisfaction
12 Years- Provided exceptional services and pleasant shopping experiences for retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Education
Associates - Dental Laboratory
Skills
Positive attitude
Effective communication
Customer needs assessment
Product demonstrations
Conflict resolution
Communication skills
People skills
Customer engagement
Reliable and punctual
Timeline
Sales Associate & Customer Satisfaction
The Great Outdoors RV
01.2023 - 09.2026Read More
Sales Associate & Customer Satisfaction
Sill-Terhar Motors Inc.
01.2011 - 01.2023Read More
Texas State Technical Institute
Associates from Dental Laboratory
Read More