John Evanusa
Pittston,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Sales Associate
Ace Hardware
08.2022 - 12.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Line Cook
Abes Hotdogs
02.2019 - 05.2020
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Addressed customer feedback professionally, implementing improvements where necessary to enhance the overall dining experience.
Cleaning Supervisor
Multi Force Service Corps
05.2015 - 04.2017
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
- Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
- Implemented safety guidelines for staff members, reducing workplace accidents and promoting a safe working environment.
- Cultivated strong relationships with clients through clear communication and attentiveness to their needs, resulting in repeat business.
- Collaborated with other supervisors to develop best practices for efficient operations across multiple locations.
- Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
- Assisted in the hiring process by interviewing potential candidates, selecting top performers who met company standards.
- Maintained detailed records of completed tasks to track progress towards established goals and ensure compliance with client expectations.
- Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.
Education
High School Diploma -
Williamsport Area Senior High School
Williamsport, PA05.2020
Skills
- Product Sales
- Payment Processing
- Contract Preparation
- Inventory Control
- Promotional Support
- Upselling
- Customer Needs Assessment
- Sales Development
- Listening Skills
- Cleaning Techniques
- Problem-Solving
- Client Service
- Money Handling
- Goal-Oriented
- Adapt to Diverse Groups
- Building Rapport
- Excellent People Skills
- Policy and Procedure Adherence
- Problem-Solving Skills
- Point of Sale Operation
- Time Management
- Complex Problem-Solving
- Multi-Tasking Strength
- Outgoing Personality
- Flexible Schedule
- Teamwork and Collaboration
- Relationship Building
- Conflict Resolution
- Exceptional Customer Service
- Customer Service
Timeline
Sales Associate
Ace Hardware
08.2022 - 12.2023
Line Cook
Abes Hotdogs
02.2019 - 05.2020
Cleaning Supervisor
Multi Force Service Corps
05.2015 - 04.2017
High School Diploma -
Williamsport Area Senior High School