John Fabrizi

Maintain 160 units of Project based vouchers encompassing three projects. Two family sites with fifty single family homes each and one hi rise with 60 units for elderly and disabled individuals. Work with the maintenance supervisor to address issues with the properties. Inspect the buildings, grounds and equipment, to plan and develop renovations and long term preventive maintenance programs.

Maintain three hundred Section 8 vouchers which include determining applicant eligibility, calculate tenant rents for admissions, interim and annual re-examinations. Responsible for maintaining client computer based files. Review landlord/tenant dwelling leases and supporting documentation for program compliance. Executing Housing Assistance payment contracts between the housing authority and landlord/owner. Prepare and execute rent and HAP adjustments, repayments, compliance and termination. Review and process landlord initiated rent increases.

• Support family-owned business in all aspects of managing a busy, high volume, furniture store
• Focused on increasing revenue for month-to-month sales
• Actively recruits, hire, and train sales associates and delivery team
• Educate staff on in-store and on-line merchandise
• Manages employee scheduling and reinforces company operation policy.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Trained new employees on proper protocols and customer service standards.
• Interacted well with customers to build connections and nurture relationships.
• Trained and guided team members to maintain high productivity and performance metrics.

• Manage approximately 500 units throughout the city of Rochester according to the RHA and HUD guidelines
• Reviews complaints from tenants and prepares reports and correspondence pertaining to management activities.

• Create and execute business plan to increase sales and profits
• Identify and establish goals for store performance and employee training and development
• Monitor and ensure customer satisfaction
• Provide leadership and employee guidance
• Inventory and security management of all store assets.