John Fairall
Ponte Vedra Beach,Florida
Summary
Member-oriented General Manager with 30 years of experience focused on increasing profitability and operational excellence. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering support, coaching and accountability.
Overview
23
23
years of professional experience
Work History
General Manager
Concert Golf Partners/Marsh Landing Country Club
06.2023 - Current
- Oversight for $7,000,000 in renovations.
- Exceeded budgeted EBITDA by $900,000 in year one to 1.6MM on revenues of 7.5MM.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction through consistent coaching and accountability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
General Manager/COO
Deercreek Country Club
11.2020 - 06.2023
- Served as the primary contact as the club transitioned from corporate ownership to a successful purchase by fourteen investor members.
- Oversaw capital improvement projects in excess of one million dollars.
- Contracted all new HR, payroll, benefits and IT professionals during the transition period allowing the club to open and operate immediately after closing.
- Manage a team of 68 employees including recent hires of a new F&B Director, Director of Golf, Membership Sales Professional and Executive Chef.
General Manager
ClubCorp Stonehenge CC/Deercreek CC
05.2018 - 11.2020
- Grew membership to 620 members through targeted marketing, development of an aggressive Ambassadors Club of current members and consistent coaching with the Membership Director
- Increased retention of membership by 3% resulting in positive net dues
- Increased Private Event sales by 63% year over year
- Assembled and developed buy in from an almost an entire new leadership team including Membership Director, Food and Beverage Director, Private Event/Member Relations Coordinator, Executive Chef and Golf Course Superintendent through hands on coaching, support and accountability
General Manager/COO
Carolina Trace Country Club Inc.
01.2015 - 04.2018
- Increased NOI 34% at this 36 hole gated private club
- Increased Food and Beverage revenues 13% delivering a profit margin of 23% through targeted efforts to grow private event business in a rural market
- Oversaw a $2,000,000 renovation of one of the Robert Trent Jones, Sr. golf courses. This renovation included recontouring fairway, new cart path installation and complete replacement of all bunkers systems
- Received facility of the year award in 2016 presented by the NGCOA Pinehurst Chapter
Regional General Manager
Billy Casper Golf
05.2011 - 04.2015
- Managed three different locations in Texas and Arizona comprised of equity owned, daily fee and municipal clubs
- Achieved budgeted EBITDA each year under my leadership
Vice President
Blue Water Bay Resort
07.2001 - 02.2011
- Complete P&L responsibilities of this resort outside of Destin, Florida
- Amenities included 36 holes of golf, full service 45 slip marina, 5 swimming pools, two restaurants, 12 tennis courts and a full service resort condominium rental program including housekeeping
- Achieved profitability in year 2 of my tenure by planning and executing a complete restructuring of the resort for the ownership group located in Stuttgart, Germany
Skills
- Relationship building
- Recruitment
- Budgeting
- Staff training/development
- Exceptional interpersonal communication
Affiliations
CMAA - Actively serving on the National Committee for Advocacy and Governmental Relations, ultimately culminating with in person meetings on Capital Hill to assist in lobbying efforts for the Private Club Industry.
Timeline
General Manager
Concert Golf Partners/Marsh Landing Country Club
06.2023 - Current
General Manager/COO
Deercreek Country Club
11.2020 - 06.2023
General Manager
ClubCorp Stonehenge CC/Deercreek CC
05.2018 - 11.2020
General Manager/COO
Carolina Trace Country Club Inc.
01.2015 - 04.2018
Regional General Manager
Billy Casper Golf
05.2011 - 04.2015
Vice President
Blue Water Bay Resort
07.2001 - 02.2011
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