John Fairchild
Las Vegas,NV
Summary
As a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Century Communities
03.2017 - 04.2025
Performed thorough quality control inspections on new homes and models. Conducted new homeowner orientations and follow-up. Scheduled worksite warranty appointments with trades and homeowners. Verified completion of all warranty work. Partnered with Sales and Construction teams. Knowledgeable in construction practices.
Customer Service Representative / Superintendant
Pulte/Del Webb
09.1997 - 01.2008
Performed thorough quality control inspections on new homes. Conducted new homeowner orientations. Coordinated warranty requests between homeowners and trades. Verified completion of warranty work requests. The final 2.5 years I worked as a superintendent overseeing the construction of new homes.
Owned & Operated Remodel and Maintenance BusinessH
Remodel & Repair Specialists
04.1987 - 03.2017
Managed day to day operations. Developed and maintained relationships, resulting in repeat business. Performed residential and commercial remodels and improvements. Hired and trained personnel. .
Skills
Extremely thorough in quality assurance inspections Proficient in conducting new homeowner orientations Ability to interact with homeowners and trades Able to identify and resolve warranty issues Able to work independently Knowledgeable in construction practices
Certification
Clark County Dust Control Certified. OSHA 30 certified. Was EMT certified (license expired)
Timeline
Customer Service Representative
Century Communities
03.2017 - 04.2025
Customer Service Representative / Superintendant
Pulte/Del Webb
09.1997 - 01.2008
Owned & Operated Remodel and Maintenance BusinessH
Remodel & Repair Specialists
04.1987 - 03.2017
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