John Fajardo
17908 Orchidea Way,TX
Summary
QA Tester and IT Support professional with a strong foundation in software testing, system troubleshooting, and process automation. Skilled in functional and regression testing, documenting defects, reviewing logs, and collaborating with developers to reproduce and resolve issues. Experienced with Git, Linux/Unix environments, Docker familiarity, SQL queries, and internal support workflows. Combines a methodical QA mindset with real-world IT operations experience to ensure reliable, high-quality releases.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Internal IT /Software QA Tester
Axiom Memory Solutions
09.2022 - Current
- Developed and executed comprehensive test plans for software applications, ensuring functionality and reliability.
- Identified and documented defects using tracking tools, facilitating timely resolution by development teams.
- Collaborated with cross-functional teams to gather requirements and define testing scope for new features.
- Conducted regression testing to verify fixes and confirm that existing functionalities remained unaffected.
- Documented troubleshooting procedures and solutions in knowledge base for future reference.
- Assisted in the deployment of new software applications, facilitating user training sessions.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problem solving.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Provided on-call support for critical issues.
IT Technician(CONTRACTOR)
Austin ISD
03.2022 - 09.2022
- Diagnosed and resolved hardware and software issues for end-users across district-wide systems.
- Configured and maintained network devices to ensure reliable connectivity for educational environments.
- Assisted in implementing IT policies and procedures to enhance cybersecurity measures.
- Provided technical support and training to staff, improving overall technology utilization in classrooms.
CONTRACTUAL FOR THE FIRST 6 MONTH OF SCHOOL YEAR
QA Tester
Global Resale
01.2021 - 03.2022
- Process approximately 10,000 - 50,000 used server RAMS checking for defect on both software and hardware side for resell.
- Repaired used laptops
- Install new OS laptops for resale both Windows and Mac OS
- Data sanitation
Education
Some College (No Degree) - Computer Science
West Negros University
West Negros Occidental, PhilippinesSkills
- SQL
- Functional testing
- Manual testing
- Test case design
- Python scripting
- CI and CD tools
- Bug reporting
- Automation
- Test planning
- Performance testing
- Git proficiency
Accomplishments
- Automated Labeling work flow starting from Sales Order Creation to sorting qualified items for networking lab relabeling and recoding for specified servers per order.
- Ported 20 python automations report scripts to php laravel.
- Top 10% in hackthebox
- Finished Austin Marathon in 2025
Certification
CompTia Security+ (Expired)
Languages
Tagalog
Native or Bilingual
English
Full Professional
Interests
- Auto Repair/Restoration
- Video Gaming
- App Development
- Photography
- Coding and Programming
- Running
Timeline
Internal IT /Software QA Tester
Axiom Memory Solutions
09.2022 - Current
IT Technician(CONTRACTOR)
Austin ISD
03.2022 - 09.2022
QA Tester
Global Resale
01.2021 - 03.2022
Some College (No Degree) - Computer Science
West Negros University
Austin Marathon Finisher
Achieved a major personal milestone by training for and completing a full marathon within one year. This required strict self-discipline, daily consistency, and the ability to push through setbacks — traits I apply directly to my professional work. When I commit to a goal, I finish it.