Summary
Overview
Work History
Education
Skills
Publications
Affiliations
Timeline
Generic

John Falls

Raleigh,NC

Summary

Accomplished Clinical Territory Manager who fosters a performance-based culture centered on growing and deepening customer relationships. Engages customers with strategic approaches and builds trust and loyalty to drive sales and territory growth. Knowledgeable about financial, operational and sales leadership. A subject matter expert in Pneumatic compression devices with articulate client presentation skills. Driven to increase revenue and territory growth. As well as, former medical student with extensive knowledge of the medical field, anatomy and patient care with a 4-year background studying in a clinical setting making critical decisions and working to meet all deadlines.

Overview

10
10
years of professional experience

Work History

Clinical Territory Manager

BioTAB Healthcare
Greensboro, NC
06.2023 - Current
  • Developed and implemented sales strategies to increase medical product sales.
  • Negotiated and closed deals with minimal oversight.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Analyzed sales performance and service feedback to drive organizational and operational changes for greater profitability.
  • Established and serviced over 95 accounts in assigned territory.
  • Created detailed reports on monthly sales activities for senior management review.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Achieved sales goals, increasing revenue by over 55% for top accounts and expanding personal sales portfolio.
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Provided training sessions for junior sales representatives on effective selling techniques for medical products.

Associate Territory Manager

BioTAB Healthcare
Raleigh, NC
11.2022 - 06.2023
  • Assessed client needs and sold appropriate products.
  • Increased profit by 40% through effective salesmanship of Lymphedema Pumps.
  • Collaborated with Senior Territory Manager to create a territory business plan to accomplish KPI goals.
  • Presented Pneumatic Compression Devices and Arterial Pumps to potential clients and answered questions.
  • Provided customers with exceptional research and clinical trial data to support product effectiveness and safety.
  • Researched to identify and contact sales prospects to continually build sales pipeline.
  • Received and tracked leads from various marketing sources.
  • Tracked performance metrics and wrote monthly sales reports.
  • Met corporate sales objectives for six months per year.
  • Built relationships with clients to increase business.
  • Exceeded customer service expectations for clients, leading to increase in repeat business.

Medical Student

Campbell University School Of Osteopathic Medicine
Lillington, NC
08.2018 - 10.2022
  • Provided extensive clinical and bedside support.
  • Attended all scheduled rounds and teaching conferences offered at various sites.
  • Advised patients and families as instructed by attending physician.
  • Assisted attending with H&Ps, progress notes and discharge summaries.
  • Performed advanced readings on patients.
  • Collected data on patients through medical histories, labs and test results.
  • Transcribed verbal physician orders for drugs, treatments and tests and attained staff countersignature.
  • Measured vital statistics and applied monitoring equipment to prepare patients for procedures.
  • Developed and maintained good rapport and cooperative working relationships with providers and staff.
  • Prepared exam and treatment rooms for patient and physician use.
  • Recorded daily notes on patient's condition in electronic medical record systems.
  • Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
  • Initiated assessments and plan of care for patients in conjunction with medical fellow and attending physicians.

Sales Representative

Red River Western Wear
Selma, NC
08.2017 - 08.2018
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.

Aquatics Manager

Rock Barn Golf & Spa
Conover, NC
03.2015 - 08.2017
  • Supervised lifeguards, maintaining employee files with up-to-date CPR, first aid, AED and spinal injury management certifications.
  • Integrated member-service and engagement strategies to expand program enrollment and participation.
  • Helped recruit, hire and train department employees.
  • Resolved member issues or complaints by listening and addressing issues directly or assigning tasks to other staff.

Biology Laboratory Teaching Assistant

Lenoir-Rhyne University
Hickory, NC
08.2014 - 04.2016
  • Explained proper lab techniques to students.
  • Received specimens and reviewed for quality, labeling and accessioning,
  • Provided individual and small group instruction in order to adapt curriculum to needs of each pupil.
  • Monitored safety practices and cleaning procedures in lab to minimize sample compromise.
  • Tutored students requiring extra assistance to help improve grades and better understand class material.
  • Taught students fundamental building blocks and advanced concepts.

Education

Bachelor of Science - Pre-Medicine

Lenoir-Rhyne University
Hickory, NC
05.2016

Bachelor of Arts - Chemistry

Lenoir-Rhyne University
Hickory, NC
05.2016

Doctor of Osteopathic Medicine (No Degree)

Campbell University School Of Osteopathic Medicine
Buies Creek, NC

Skills

  • Patient Education
  • First Aid, CPR, BLS Certification
  • Contract and Price Negotiation
  • Sales Presentations
  • Customer Service
  • Knowledge of Product Features
  • SalesForce Efficiency
  • Customer Needs Analysis
  • Business Development
  • Goal Setting
  • Sales Forecasting
  • Market Penetration Strategies

Publications

  • Disinfection of Bacillus subtilis Endospores Utilizing Aqueous Ozone and Sodium Hypochlorite (Lenoir-Rhyne University: 2016)
  • Review of Key Residency Factors from the National Resident Matching Program—Residency Program Directors’ Survey 2008 to 2018.

Affiliations

Presentation at NC Academy of Science – 2nd place overall

  • Disinfection of Bacillus subtilis Endospores Utilizing Aqueous Ozone and Sodium Hypochlorite

Research at Minges Science Building and Lab

  • Analysis of contraception use in relation to STI and Pregnancy rate for 3rd World Countries
  • Lumbricus terrestris growth and regeneration studies
  • Chemical Analysis of Oxygen radical formation and degradation
  • Quality control of Iron in McDonald's meat products.

Campbell University Community Care Clinic

St Andrews University Equestrian Education Clinic

NC 4-H State Competition Moderator and Judge

Timeline

Clinical Territory Manager

BioTAB Healthcare
06.2023 - Current

Associate Territory Manager

BioTAB Healthcare
11.2022 - 06.2023

Medical Student

Campbell University School Of Osteopathic Medicine
08.2018 - 10.2022

Sales Representative

Red River Western Wear
08.2017 - 08.2018

Aquatics Manager

Rock Barn Golf & Spa
03.2015 - 08.2017

Biology Laboratory Teaching Assistant

Lenoir-Rhyne University
08.2014 - 04.2016

Bachelor of Science - Pre-Medicine

Lenoir-Rhyne University

Bachelor of Arts - Chemistry

Lenoir-Rhyne University

Doctor of Osteopathic Medicine (No Degree)

Campbell University School Of Osteopathic Medicine

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John Falls