Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kerry Farao

Santa Maria,CA

Summary

Extensive customer service for over 30 years. Skilled worker with proven ability to perform variety of tasks, including time management, customer service, working with high school & college students. Ability to multitask, work independently and within teams in fast-paced, high volume environments. Flexible work and shift schedule. Excellent work performance and attendance record. Successful in remote & hybrid work environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Executive Assistant to the Chief Executive Officer

Alatus Aerosystems
09.2015 - Current
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
  • Researched, proposed and implemented vendor agreements to decrease costs and improve services.

Campus Dining Supervisor - Culinary

Cal Poly Corporation
09.2018 - 02.2021
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Controlled food costs and managed inventory.
  • Directed activities of team- skilled kitchen workers preparing and serving meals.
  • Monitored food preparation, production, plating for quality control.

Hostess/ Wine Buyer

The Hitching Post Restaurant II
05.2014 - Current
  • Developed and managed budgets for purchasing and projected purchasing needs.
  • Communicated with suppliers to negotiate best pricing on apparel and accessories.
  • Negotiated contracts with vendors for cost-effective purchasing terms.
  • Established relationships with vendors to secure competitive pricing and discounts.
  • Prepared and analyzed reports to track inventory and purchasing trends.

Front of House Manager/Head Sommelier

The Far Western Tavern
09.2009 - 05.2014

Monthly Wine Inventory and Wine List Management

  • Achieved Wine Spectator Award of Excellence
  • Ran the overall success of the dining room floor
  • helped servers and busters when needed
  • presented wine to the guests at the table and give them a true wine experience
  • nightly deposits and running reports
  • Leveraged feedback gathered from guests to develop new initiatives, policies and strategies to improve satisfaction with services and menu.

Education

Bachelor of Science - Enology & Viticulture

California State University Fresno
Fresno, CA
05.1997

Skills

  • Customer Service
  • Excel Spreadsheets
  • Time Management
  • Effective Workflow Management
  • Proper Phone Etiquette
  • Cash Handling
  • Staff Management
  • Social Media Knowledge
  • Work Delegation

Certification

  • Sommelier, Level 1, Wine Marketing Short Course UC Davis 1995, Wine Marketing Certification, Cal Poly, San Luis Obispo 1997
  • Serv Safe & Food Handlers 

Timeline

Campus Dining Supervisor - Culinary

Cal Poly Corporation
09.2018 - 02.2021

Executive Assistant to the Chief Executive Officer

Alatus Aerosystems
09.2015 - Current

Hostess/ Wine Buyer

The Hitching Post Restaurant II
05.2014 - Current

Front of House Manager/Head Sommelier

The Far Western Tavern
09.2009 - 05.2014

Bachelor of Science - Enology & Viticulture

California State University Fresno
Kerry Farao