John Farkas
Cleveland,OH
Summary
Results-driven route sales professional with extensive experience delivering product, managing inventory, and supporting retail accounts. Skilled in problem solving, route planning, and clear communication. Consistently builds strong customer relationships and supports sales growth through reliable service and accurate merchandising.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Route Sales Representative
Frito-Lay
Cleveland, Ohio
03.2002 - Current
- Delivered Frito-Lay snacks to retail accounts on assigned routes
- Stocked shelves and maintained product displays in customer locations
- Rotated inventory and removed damaged Frito-Lay merchandise
- Built strong customer relationships with store managers and staff
- Tracked route orders using handheld sales equipment
- Loaded and inspected delivery truck before daily route runs
- Collected customer orders and restocked products from route inventory
- Resolved delivery concerns and supported Frito-Lay account needs
- Conducted daily pre-trip inspections of delivery vehicles.
- Loaded and unloaded products efficiently for timely delivery. in a timely manner.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Promoted positive relationships with customers to maintain consistent sales.
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Delivered product to customers in a safe and courteous manner.
- Responded quickly to customer inquiries regarding products or services.
- Provided excellent customer service by answering questions and resolving complaints in a professional manner.
- Assisted with merchandising displays at customer locations when requested.
- Confirmed product displays met company specifications regarding placement, date codes and pricing.
- Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
- Planned and organized routes within territory to maximize efficiency and time.
- Restocked shelves to ensure adequate inventory levels for customers.
- Maintained accurate records of all deliveries and pickups.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Utilized effective problem solving skills when resolving customer issues.
- Organized deliveries according to customer needs.
- Ensured compliance with all federal, state, local laws governing transportation of goods.
- Cross-sold additional products to customers depending upon merchandise needs.
- Maintained an organized work space at all times.
- Developed and implemented strategies to increase sales volume.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Informed regular customers of new products or services and price changes.
- Maintained precise logs of all deliveries and trips for record-keeping. of all deliveries and trips.
Route Specialist
AVI Foodsystems
Cleveland, OH
03.2001 - 03.2002
- Managed route service for AVI Foodsystems vending and refreshment accounts.
- Delivered products to customer locations using assigned route schedules.
- Communicated with customers to resolve service needs and route concerns.
- Identified and resolved customer service issues in a timely manner.
- Assisted in resolving customer complaints related to service issues or late deliveries.
- Restocked vending machines, coolers, and pantry stations with fresh inventory.
- Collected payment, paperwork, and route records for AVI Foodsystems accounts.
- Maintained truck inventory and organized supplies for daily route operations.
- Followed AVI Foodsystems safety standards and sanitation procedures throughout routes.
- Collected feedback from customers regarding their experience with the company's services.
Education
High School Diploma -
Midpark High School
Middleburg Heights, OH01-1987
Skills
- Route management
- Route planning
- Product delivery
- Sales strategy
- Sales development
- Customer relationship management
- Account service
- Account development
- Sales representation
- Sales goals
- Sales forecasting
- Product merchandising
- Product distribution
- Merchandising strategies
- Display building
- Product displays
- Product promotion
- Truck inventory control
- Inventory management
- Stock rotation
- Route growth
- Safety compliance
- Safe operations
- Handheld order entry
- Transaction processing
- Time management
- Attention to detail
- Clear communication
- Effective communication
- Professional demeanor
- Problem solving
- Team support
- Policy implementation
- Customer service
- Client relations
- Promote products
- Schedule development
- Reliability
- Clean driving record
- Transaction processing
- Reliability
- Needs assessment
Certification
- DOT Certification
Accomplishments
- Cleveland Zone Rookie of the Year 2002
Timeline
Route Sales Representative
Frito-Lay
03.2002 - Current
Route Specialist
AVI Foodsystems
03.2001 - 03.2002
High School Diploma -
Midpark High School