John Fearne
Concord,CA
Summary
Protective Security Guard with over 4 and a half years of experience working to promote safety of people and premises in assigned area.Expertise in controlling exits and entrances, and testing and inspecting fire and security systems.. Proactive and watchful professional possessing deep knowledge of of security operations and safety practices. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Security Guard
Securitas/ProGuard/Allied Universal
Concord, CA
10.2019 - Current
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Investigated reported incidents to protect company assets.
- Monitored access control systems and key code records for suspicious activities.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored premises and recorded activity in daily officer reports.
- Verified photo IDs and tickets to allow guests passage.
- Completed incident reports to record security or loss prevention incidents.
- Reported safety hazards for remediation response.
- Observed patrons and customers to quickly address security situations.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Deli Clerk
Safeway
Concord, California
10.2016 - 03.2019
- Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability
- Checked signage and pricing to verify accurate displays on counters and in cases
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests
- Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses
- Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase
- Accepted and processed cash, check, card and mobile payments
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate
- Protected food from spoilage by storing according to safety procedures
- Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury
- Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every 4 hours
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies
- Kept all utensils, dishes and glasses clean and ready for customer use
- Communicated effectively with deli counter customers to answer questions and make recommendations
- Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads
- Removed trash and dropped food items regularly to keep workspaces neat and clean
Heat Technician
Spectrum Heat Treating
Benicia, CA
10.2012 - 10.2014
- Prepared welds for post weld heat treating
- Insulating pipes for P.W.H.T
- Completing electrical circuits
- Operating power control units
- Forklift operater
- Pick up and delivery of equipment
- Experience with power tools and all hand tools
Cook
Fuddruckers
Walnut Creek, CA
02.2011 - 01.2012
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns
- Operated all kitchen equipment safely to avoid injuries
- Maintained consistent quality and high accuracy when preparing identical dishes every day
Team Member
Taco Bell
Concord, CA
01.2007 - 01.2009
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Increased sales over a two-year period
Education
Some College (No Degree) - General ED
Diablo Valley College
321 Gold Club Rd. Pleasant HillHigh School Diploma -
Concord High School
Concord, CA2009
Skills
- Safe serving knowledge
- Strong communication skills
- Excellent cook
- Food inspection
- Cleaning and sanitizing
- Cash register operation
- Meat preparation
- Strong team member
- Safe food handling
- Criminal Law Understanding
- Security Procedures Knowledge
- Incident Reporting
- Employee and Visitor Screening
- Verbal and Written Communication
- Theft Prevention
- CCTV Monitoring
- De-escalation Techniques
- Customer Service
- Emergency Response
- English Fluency
- Secure Transportation
- Active Listening
- Data Entry
- Adaptable and Flexible
- Cooperative Attitude
- Reliable and Responsible
Timeline
Security Guard
Securitas/ProGuard/Allied Universal
10.2019 - Current
Deli Clerk
Safeway
10.2016 - 03.2019
Heat Technician
Spectrum Heat Treating
10.2012 - 10.2014
Cook
Fuddruckers
02.2011 - 01.2012
Team Member
Taco Bell
01.2007 - 01.2009
Some College (No Degree) - General ED
Diablo Valley College
High School Diploma -
Concord High School
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