Dedicated professional with extensive experience in Tournament Execution, club fitting and instruction. Recognized for fostering strong relationships with members while delivering high-quality programs and events.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Instruction
Trump National Golf Club Charlotte
Mooresville, NC
01.2020 - Current
Developed and implemented an Instructional program to meet the needs of the club while exceeding the expectations of the members and their guests.
Facilitated Demo Days and Individual Fitting appointments to enhance the offerings of the club experience while increasing hard good sales incrementally each year.
Mentored Assistant Professionals and Seasonal Interns in an effort to further their education in instruction, club repair, and daily task completion.
Played an integral role in all large member tournaments throughout each year, facilitated Member-Guest Shootout.
Created and monitored Demo/Fitting equipment inventory and distribution through the use of Golf Genius Golf Shop Software
Developed and fostered rapport with Membership on the lesson tee, around the club, and on golf trips, providing highest level customer service in all facets
Represented the club as the Education Chair of the Charlotte Chapter PGA, Conducting several education opportunities for PGA Professionals of the Carolinas Section
Assistant Golf Professional
Forsyth Country Club
Winston-Salem, NC
03.2017 - 12.2019
Directed junior program consisting of clinics, tournaments, Interclub matches, PGA Junior League, and private lessons
Conducted over 500 private lessons to a diverse population of members and guests
Proficient in TPP and Clubessential software
Engaged in daily operations as well as set up and execution of many different member events
Supervised, Hired and managed Outside Staffing
Assistant Golf Professional
Old Chatham Golf Club
Durham
06.2016 - 03.2017
Managed daily golf operations
Assisted with inventory management including orders for soft and hard goods
Set up and executed all member events and tournaments
Assistant Golf Professional
Croasdaile Country Club
Durham, NC
09.2013 - 11.2015
Assisted in daily golf operations including tee sheet management, software execution, and tournament operations
Co-supervisory role of outside staff
Assisted with season-long 40 player weekly men's league match play and skins game
Set-up and executed yearly Durham Senior Amateur, which featured 3 day medal play with 100 of the best North Carolina senior amateurs
Professional Internship
Desert Willow Golf Resort
Palm Desert, CA
01.2013 - 08.2013
Assisted with inventory management, $850,000 merchandise revenues annually
Proficient in IBS Point of Sales software for tee times, outings, and merchandise sales
Managed pace of play and exceeded on-course guest expectations as Player Assistant
Held Player Host position, responsible for getting 400+ guests a day to correct tee, on time
Responsible for organizing and setting up outings and tournaments; 12,000 rounds annually
Graduated from Kemper Sports TrueService program on providing excellent customer service
Honed my ability to exceed guest expectations and effectively handle challenging situations
Education
Bachelor of Science - Professional Golf Management
North Carolina State University
Raleigh, NC
05-2016
Skills
Analytical thinking
Member satisfaction
Professional ethics
Adaptability and flexibility
Teaching methodologies
Certification
Class A PGA Professional - Elected 2016
U.S. Kids Golf Certified Coach 1
Timeline
Director of Instruction
Trump National Golf Club Charlotte
01.2020 - Current
Assistant Golf Professional
Forsyth Country Club
03.2017 - 12.2019
Assistant Golf Professional
Old Chatham Golf Club
06.2016 - 03.2017
Assistant Golf Professional
Croasdaile Country Club
09.2013 - 11.2015
Professional Internship
Desert Willow Golf Resort
01.2013 - 08.2013
Bachelor of Science - Professional Golf Management