John-Felix Angsioco
Seattle,WA
Summary
I recently became a father, when I took that first look at my little guys' eyes it made me want to provide nothing less than the best for my new family. It has given me more motivation and willingness to learn new skills and improve skills I have already retained to provide for not just my family but anyone personal or professional relying on me.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Area Manager of Operations
La Fitness - Fitness International
Seattle, Washington
12.2019 - Current
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Traveled to over 4 locations per week to manage each store and perform reviews of individual managers and employees.
- Hired and trained 20+ new employees in a few months.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained cleanliness and organization of whole workspace, working closely with employees to systemize tasks.
- Developed processes to save on costs and prevent losses.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
General Manager
Jiffy Lube
Renton, WA
02.2015 - 03.2018
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Prepared annual budgets with controls to prevent overages.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Managed budget implementations, employee evaluations and contract details.
Skills
Business Development
Coaching and mentoring
Critical Thinking
Excellent interpersonal skills
Consulting
Operations management
Business management and development
Complaint resolution
Sales expertise
Account management
Timeline
Area Manager of Operations
La Fitness - Fitness International
12.2019 - Current
General Manager
Jiffy Lube
02.2015 - 03.2018