John Fernandez
North Brunswick,NJ
Summary
Reliable worker with strong communications abilities and a willingness to learn, I'm attentive, extremely polite and able to handle related tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Supervisor
UPS
04.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
Porter
Trump Plaza West
03.2014 - 07.2018
- Communicated with coworkers and managers about completed duties.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained floor cleaning and waxing equipment.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained building exteriors for professional, clean presentation standards.
Stocker, Cashier, Customer Service
Party City
09.2010 - 03.2014
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Interacted with guests in friendly and knowledgeable way.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Stocker
ShopRite
02.2009 - 09.2010
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Greeted store customers and discussed needs.
Education
High School Diploma -
North Brunswick Township High School
North Brunswick, NJ06.2009
Skills
- Training and Mentoring
- Process Monitoring and Improvement
- Fast Learner
- Strong work ethic
- Basic Computer skills
- Dependable independent worker
- Customer Service experience
- Manual labor skills
- Strong interpersonal skills
- Strong team player
- Positive Attitude
- Performance Improvement
Timeline
Supervisor
UPS
04.2020 - Current
Porter
Trump Plaza West
03.2014 - 07.2018
Stocker, Cashier, Customer Service
Party City
09.2010 - 03.2014
Stocker
ShopRite
02.2009 - 09.2010
High School Diploma -
North Brunswick Township High School
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