Summary
Overview
Work History
Education
Skills
Timeline
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John Fields

Kyle,TX

Summary

Adaptable Quality Manager with a 10 year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis and research skills. Specialties include achieving set targets, generating new strategies and maintaining accurate records. High experience within automotive industry metal forming, welding, and assembly within body structures. Intermediate experience with plastic injection molding, coatings, and visual requirements such as soft trim and paint.

Overview

25
25
years of professional experience

Work History

Manager of Quality Control, USA Region

Woom Bikes
03.2022 - Current
  • Act as quality management consultant within the global organization.
  • Create and define the direct to customer product inbound inspection standards, methods, and data recordings
  • Work with senior leadership to begin process of implementing QMS (ISO) documentation and strategies
  • Work cross functionally to support the development of quality KPIs within the organization - VOC/ warranty-returns / spare part costs.
  • Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
  • Support Quality Specialist in EU to develop supplier management processes / coach team on how to manage supply base for QC and capacity improvements.
  • Coach product engineering and development on APQP processes and define quality gates within the PLC process.
  • Conduct drawing and stack up reviews to support QC driven engineering changes for product design control improvements.
  • Train on PPAP and PFMEA / Control plan processes to strengthen manufacturing quality control.
  • Travel globally to suppliers to support the implementation of Control Plans and Quality Control methodologies, lean manufacturing techniques, and continuous improvement best practices to ensure quality level improvements.
  • Support Purchasing department in development and publishing of woom Supplier Quality Manual.
  • Improved quality processes for increased efficiency and effectiveness.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Developed and deployed production control plans and created work instructions and procedures.
  • Determined quality department standards, practices, and procedures.

Quality Manager

Martinrea International
09.2021 - 03.2022
  • Department manager of a quality department consisting of over 100 associates with 10 direct reports.
  • Define and control costs to achieve department budgetary goals.
  • Lead a team to eliminate safe launch and GP12 activities.
  • Work with Engineering and Operations leaders to maintain or achieve green score card status.
  • Define and support the management of escalations and step-down activities.
  • Collaborate with Director and VP levels within the organization to strategize and redevelop metrics for cost of quality.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Quality Manager

Gestamp WV
09.2019 - 02.2021
  • Direct responsible for all day-to-day activities within the quality department
  • Managed a staff of 9 direct reports and 34 indirect reports
  • To include Engineers, Coordinators, Supervisors, Lab technicians, Auditors, and Inspectors
  • Monitor and maintain all quality KPI’s to include PPM, CPM, PIST% health, COPQ (sorting/scrap/chargebacks, etc.) indicators and departmental budget
  • Coach team members on effective 8D and root cause investigation process to reduce/eliminate repeat non conformance escapes
  • Manage the QMS by supporting the systems engineer through internal and external audits for continuous improvement to the plants processes and systems
  • Support and lead customer audits and visits
  • Define KPI’s to measure and monitor the QE’s/ Supervisors/ and team leads to ensure the departmental goals are reached and to ensure the continuous coaching of the departmental staff
  • Create and maintain a project management approach to the VOC/Quality claims/Costs to reduce the PPM’s and external sorting costs
  • PPM 40% improvement within 1 year
  • External sorting costs 62% improvement within 1 year
  • Overhead labor improvements from 56 hourly associates down to 34 while maintaining continuous quality improvement
  • Facilitate the implementation of Gestamp Quality System for corporate compliance
  • Lead plant KPI meetings for quality department to regional executive team for management reviews.

Assistant Quality Manager

Gestamp Mason
08.2017 - 09.2019
  • Establish, set up, train, and facilitate inspectors for safe launch activities for new product launch
  • Collect, analyze and report inspection data for continuous improvements and corrective actions based of pre-determined inspection data for process validation per control plan and safe launch inspection criteria
  • Develop, and create all APQP documents for PPAP on all new product launch activates
  • Manage APQP activities to meet target dates with program management to hit deliverables
  • Conduct MSA activities, capability analysis, PF, PFMEA, CP activities through, proto type, pre-production, and production phases, (PPAP elements)
  • Manage and maintain quality level of parts for quality submission to OEM customers to achieve 100%-dimensional acceptance
  • Part data reviews with PDCA action for continual improvement through PPAP
  • Restructure of quality department with the addition of multiple staff per the expansion and increase of four times volume from previous year
  • Renovate job descriptions for all levels of quality with training plans with advancement paths for internal candidates
  • Manage, direct, and coach a staff of 26 to include Engineers, Lab Technicians, Auditors and inspectors in day to day operations
  • Manage contracted employees up to a team of 50 inspectors through new product launch/safe launch process validation phases
  • Develop staff requirements based off managerial budget
  • Review QMS documentation for CI per VDA & AIAG (TS/IATF) 16949
  • Actively participate in internal and 3rd party audits.

Quality Engineer

Williamston Products inc
08.2015 - 08.2017
  • Supervised and direct a staff of 6 in day to day operations.
  • Address customer concerns and complete corrective actions in a timely manner
  • Manage supplier issues
  • Internal and external PPM reductions through SPC data gathering, Pareto analysis, root cause analysis, and core quality tools
  • Review and approve supplier PPAP documentation
  • Monitor warranty data through customer portals
  • (Esupplierconnect, Covisint)
  • Assure annual validation completion
  • Monitor gage management system.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Coordinated with quality control staff to complete inspections.
  • Supported quality team members during corrective action updates.
  • Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
  • Facilitated process improvements to successfully decrease errors.
  • Recommended revisions to internal controls and operational and management policies and procedures.
  • Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
  • Analyzed and interpreted data to identify trends and recommend improvements.

Quality Specialist/Engineering Technician

NK Manufacturing Technologies
01.2013 - 08.2015
  • Coordinate customer reject process by setting up sort teams to ensure all product is certified before shipping
  • Coordinate Gage R&R studies and analysis
  • Champion safe launch inspection data meetings for scrap prevention and quality spill reduction
  • Develop quality standards via customer requirements
  • Develop training procedures for manufacturing regarding quality standards
  • Develop, implement and maintain best practices in standardized inspection methods
  • Review statistical processing data for trends and opportunities for improvement
  • Monthly training presentations with manufacturing floor
  • Visit customers on a proactive and needed basis
  • Assist in completion of PPAP elements to include GRR, develop PF, CP, PFMEA, process capability documentation, etc
  • With use of Minitab software and statistical analysis
  • In depth experience with Plex online ERP system.

Quality Technician

Multi Packaging Solutions
08.2011 - 01.2013
  • Medical packaging and printing facility
  • Perform Process Checks
  • Coordinate sort activities using ANSI sampling plans
  • Review product on hold with MRB
  • Perform effectiveness reviews on corrective actions
  • Participate in root cause analysis for corrective actions
  • Write and update procedures/WI in accordance with ISO and GMP regulations
  • Perform FAI for conformity.

Project/Site Manager

Creations Productions Inc
01.1999 - 01.2009

Education

No Degree - Quality Control And Safety Technologies

Grand Rapids Community College
Grand Rapids, MI

High School Diploma -

Ovid-Elsie High School
Elsie, MI
05.1998

Skills

  • Corrective Actions
  • Operational Improvements
  • Budget Preparation
  • Coaching and Mentoring
  • Goal Attainment
  • Expense Reduction
  • AIAG Core tools
  • Stakeholder Communications

Timeline

Manager of Quality Control, USA Region

Woom Bikes
03.2022 - Current

Quality Manager

Martinrea International
09.2021 - 03.2022

Quality Manager

Gestamp WV
09.2019 - 02.2021

Assistant Quality Manager

Gestamp Mason
08.2017 - 09.2019

Quality Engineer

Williamston Products inc
08.2015 - 08.2017

Quality Specialist/Engineering Technician

NK Manufacturing Technologies
01.2013 - 08.2015

Quality Technician

Multi Packaging Solutions
08.2011 - 01.2013

Project/Site Manager

Creations Productions Inc
01.1999 - 01.2009

No Degree - Quality Control And Safety Technologies

Grand Rapids Community College

High School Diploma -

Ovid-Elsie High School

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John Fields