Highly proactive manager with 6 years of experience in team leadership. Background includes sales, people management and customer service in a variety of fast-paced settings.
Manage daily operations of the fleet, manage fleet records, and train new drivers.
Oversight of all daily operations, addressing customer/staff concerns, ordering food and supplies, monitoring quality of food service, maintaining safety and food quality standards, managing operations, providing feedback and coaching staff, tracking sales and inventory, and improving customer experience.
Managed daily operations of the fleet, coordinated drivers, planned routes, monitored GPS tracking, developed strategies for efficiency, managed fleet records, monitored driver performance, resolved customer complaints, and trained new drivers.
Created and maintained employee records, monitored attendance, assisted in policy development, collaborated with HR, ensured customer satisfaction, developed business strategies, created sales reports, maintained store condition, and handled customer issues.
Strong customer service abilities
Strong leadership qualities
Empathy and patience
Vehicle maintenance knowledge
Self Motivation
Professionalism