Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Fialkowski

Burbank,IL

Summary

Committed Production Manager with 20+ years of experience in retail and customer service oriented environments. As an experienced manager, I strive to motivate employees to align performance with company objectives in fast-paced production environments. Competency in production scheduling and workflow management.

Overview

21
21
years of professional experience

Work History

Production Manager

Unique Thrift Store
02.2005 - Current


  • Resolved issues quickly to maintain productivity goals.
  • Increased overall productivity by identifying impediments in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict compliance to company standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Committed to ensure all team members(45 + employees) are compliant with health and safety regulations.
  • Operated the store as an active store manager, in the absence of the store general manager.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints - budgeting the stores weekly, quarterly, yearly sales and analyzing inventory to maintain proper stock levels of product.

EVS Housekeeping

Advocate Christ Medical Center
11.2019 - 03.2021


  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Cleaned and disinfected patient exam rooms and common areas to promote sanitary treatment.
  • Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Cashier/Cook

George's Gyros
10.2004 - 12.2006
  • Customer Service, Server, Food Preparation, Line Cook
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Cashier/Cook

Brown's Chicken
09.2003 - 07.2004
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Trained and mentored new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Bogan High School
Chicago, IL

Skills

  • Adaptability
  • Critical Thinking
  • Operations Management
  • Strong leadership abilities
  • Production Oversight
  • Team Collaboration

Timeline

EVS Housekeeping

Advocate Christ Medical Center
11.2019 - 03.2021

Production Manager

Unique Thrift Store
02.2005 - Current

Cashier/Cook

George's Gyros
10.2004 - 12.2006

Cashier/Cook

Brown's Chicken
09.2003 - 07.2004

High School Diploma -

Bogan High School

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Tiffany Fialkowski