John Fletcher
Arlington,TX
Summary
Adept Service Technician excelling in diagnostic testing and problem resolution. Demonstrates exceptional equipment troubleshooting skills and effective communication, ensuring high-quality service and customer satisfaction. Skilled in preventive maintenance and operating heavy machinery, consistently achieving project goals with minimal supervision.
Overview
7
7
years of professional experience
Work History
Service Technician
Kody Enterprises
Ferris, TX
10.2022 - 09.2024
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Inspected equipment for proper operation and safety hazards prior to use.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Tested repaired items to ensure functionality before returning them to customers.
- Assembled components into complete systems following blueprints or other instructions.
- Resolved software-related issues by troubleshooting programs and applications.
- Communicated with vendors regarding supply orders and delivery timelines.
- Provided training on the safe usage of equipment when needed.
Service Technician
AJ Auto group
Ferris, TX
06.2023 - 11.2023
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Conducted preventive maintenance on a variety of machines and systems.
- Repaired faulty components such as motors, pumps, valves, switches.
Heavy Equipment Operator
Quick Stripe Paving Inc.
Lubbock, TX
07.2020 - 12.2021
- Managed daily operations of heavy equipment fleet, including troubleshooting and preventative maintenance.
- Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
- Maintained detailed records of hours worked, materials used, and completed jobs.
- Loaded and unloaded trucks with construction materials such as gravel, sand, and asphalt.
- Performed routine inspections on all heavy machinery prior to use.
- Accurately estimated material needs based on job specifications provided by supervisor.
- Followed safety protocols while operating machinery in order to avoid accidents or injuries.
- Operated excavators and other construction equipment to properly grade land.
- Operated front end loader to move dirt and different base materials.
- Loaded and offloaded rocks, debris and other materials from heavy equipment.
- Transported materials around construction sites to work locations.
- Operated digging and transporting equipment to efficiently fulfill project requirements.
- Kept equipment fueled and ready for immediate use to support scheduling demands.
Stocker
76 Gas Station
West Monroe, LA
02.2020 - 10.2021
- Received and processed incoming shipments of merchandise.
- Recorded quantity, type and value of materials or items received.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Organized storage areas for efficient use of space.
- Verified pricing accuracy on shelves against invoices from vendors.
- Maintained a neat, clean and orderly warehouse environment at all times.
Operator
Pate and Sons Paving
West Monroe, LA
03.2018 - 02.2020
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Checked product quality against specified standards at each stage of production process.
- Reported any discrepancies or abnormalities in the production process immediately to supervisor.
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
Education
GED -
West Monroe High School
West Monroe, LA01-2013
Skills
- Diagnostic testing
- Equipment troubleshooting
- Problem and issue resolution
- Work order prioritization
- Operating test equipment
- Equipment demonstration
- Hand tools
- Diagnostics expertise
- Hand tools proficiency
- Verbal and written communication
- Quality control
- Work with minimal supervision
- Heavy lifting
- Preventive Maintenance
Timeline
Service Technician
AJ Auto group
06.2023 - 11.2023
Service Technician
Kody Enterprises
10.2022 - 09.2024
Heavy Equipment Operator
Quick Stripe Paving Inc.
07.2020 - 12.2021
Stocker
76 Gas Station
02.2020 - 10.2021
Operator
Pate and Sons Paving
03.2018 - 02.2020
GED -
West Monroe High School
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