Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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JOHN Fletcher II

JOHN Fletcher II

Kenduskeag,ME

Summary

Compassionate Rehabilitation Technician with 11 years of experience in patient care scheduling, HIPAA compliance, and teamwork. Known for building trusting relationships with patients and streamlining treatment plans for improved rehabilitation outcomes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Rehabilitation Technician

OHI, Inc
Kenduskeag, ME
09.2014 - Current
  • Assisted patients with daily activities to enhance rehabilitation progress and overall well-being.
  • Maintained and organized rehabilitation equipment to ensure availability and optimal functionality.
  • Implemented patient care plans under supervision, adapting techniques to meet individual needs.
  • Collaborated with multidisciplinary teams to develop effective treatment strategies for diverse patient populations.
  • Trained junior staff on proper rehabilitation techniques and equipment usage, fostering a culture of learning.
  • Evaluated patient progress regularly, providing feedback for continuous improvement of treatment plans.
  • Streamlined documentation processes for patient records, enhancing accuracy and efficiency in reporting outcomes.
  • Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
  • Established collaborative relationships with patients through consistent and meaningful communication.
  • Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
  • Maintained a clean and organized therapy environment, promoting safety and efficiency.
  • Safeguarded confidential patient information according to HIPAA regulations while maintaining accurate records throughout the course of treatment.
  • Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
  • Managed inventory of supplies and ordered new materials when needed, maintaining a well-stocked therapy space.
  • Provided compassionate care to patients, ensuring their comfort during rehabilitation sessions.
  • Maintained medicine and equipment inventory, issued supplies to staff and notified personnel to procure more stock.
  • Communicated back to nurses and therapists regarding patient performance and condition.

Sorter

UniFirst
Bangor, ME
10.2015 - 04.2016
  • Operated sorting machinery to categorize and organize textiles efficiently.
  • Assessed product quality, ensuring compliance with company standards.
  • Collaborated with team members to optimize workflow and productivity.
  • Developed strategies to reduce sorting errors and improve accuracy.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Operated pallet jacks to move large and heavy items for sorting.
  • Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
  • Inspected items for damage or defects before sorting as part of quality control process.
  • Followed company policies and procedures to produce consistent work results.
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.

Laborer

Maine Staffing Group
Bangor, ME
10.2014 - 11.2014

Worked on a garbage removal truck and dumped trash cans and other items into the back of the truck and compacted them.

Emergency Room Registrar

Downeast Community Hospital
Machias, ME
08.2013 - 03.2014
  • Managed patient registrations and insurance verification processes efficiently.
  • Collected and entered patient data into electronic health record systems accurately.
  • Coordinated with medical staff to ensure timely processing of emergency admissions.
  • Trained new registrars on protocols and hospital policies to enhance team performance.
  • Improved patient flow by streamlining registration procedures during peak hours.
  • Reviewed and updated patient records to maintain compliance with healthcare regulations.
  • Implemented quality control measures to ensure accuracy in data entry processes.
  • Supported efficient discharge processes by providing patients with necessary paperwork, instructions, and follow-up appointments when required.
  • Verified insurance coverage, coordinating with insurers to ensure accurate billing information.
  • Contributed to a welcoming environment by maintaining a clean and organized registration area at all times.

Education

Pharmacy Technician - Health And Wellness

Eastern Maine Community College
Bangor, ME
11-2026

Certified Medical Administrative Assistant - Health Care Administration

Eastern Maine Community College
Bangor, ME
01-2025

Skills

  • Administrative support
  • Human anatomy expertise
  • Patient transportation
  • Balance training
  • Patient monitoring
  • Patient chart management
  • Treatment plan development
  • Patient relations
  • Equipment maintenance
  • Patient care scheduling
  • HIPAA compliance
  • Patient service
  • Proficient in [software]
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Organizational skills

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 6 in the development of affective support.

Certification

  • MHRT-1, OHI, Inc
  • First Aid/CPR and AED; Diabetes; PACT Training
  • Certified CRMA, OHI,Inc

Interests

  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • DIY and Home Improvement
  • I like working with my hands and fixing things
  • I participate in a variety of outdoor recreational activities
  • Video Gaming
  • Mindfulness Practices
  • Camping
  • Watching Movies and TV Shows
  • Music
  • Woodworking
  • Baking
  • Outdoor Recreation
  • Road Trips

Timeline

Sorter

UniFirst
10.2015 - 04.2016

Laborer

Maine Staffing Group
10.2014 - 11.2014

Rehabilitation Technician

OHI, Inc
09.2014 - Current

Emergency Room Registrar

Downeast Community Hospital
08.2013 - 03.2014

Pharmacy Technician - Health And Wellness

Eastern Maine Community College

Certified Medical Administrative Assistant - Health Care Administration

Eastern Maine Community College