John Flynn
Jacksonville,FL
Summary
Dynamic and motivated professional with over four years of experience in day-to-day business operations management and 3 years in business to consumer sales.
Accomplished Outside Sales Representative with solid sales history and in-depth home improvement experience. Diligent and charismatic professional with expertise in conducting market analysis, recognizing trends within territories and directing product demonstrations. Committed to meeting performance goals and building strong relationships within industry.
Overview
9
9
years of professional experience
Work History
Outside Sales Representative
Paramount Builders, Inc.
01.2022 - Current
- Established new accounts through cold calling and personal visits to potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Same day close of sale.
- Exceeded monthly sales targets and quotas consistently. Sales representative of the year 2023 North Florida Division.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Monitored competitor activities to maintain competitive advantage.
- Attended trade shows and conferences regularly to increase brand visibility.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Over 2.5 million in sales.
- Proficient with sales softwares such as SalesPro, HIRO, Leadperfection, Hover etc.
Operations Manager
Seven One Seven Parking Services, UF Health
12.2019 - 12.2021
- Facilitated daily operations that consisted of managing crews from 20-30 employees, complete timely daily/weekly reports, and develop new procedures to enhance daily operations
- Responsible for recruitment, training, hiring, and employee scheduling
- Displayed excellent customer service skills for patient and client satisfaction
- Proven track record for achieving quarterly goals based on upper managements expectations
- Assessed and planned quarterly budget accordingly
- Developed and maintained client relationships
- Handled team member cash outs, reported discrepancies and maintained precise financial records.
Manager
Seven One Seven Parking Services, Mayo Clinic
01.2017 - 12.2019
- Facilitated daily operations that consisted of managing crews from 50-60 employees, Inventory management, and develop strategies to promote continuous improvement
- Addressed and resolved customer complaints and issues to improve satisfaction
- Onboarded new employees, including training, mentoring and new hire documentation
- Approved regular payroll submissions for employees
- Delivered feedback to decision-makers regarding employee performance and training needs.
Warehouse Team Member
United Parcel Service, UPS
12.2015 - 12.2016
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Recorded information, shortages and discrepancies to keep records current and accurate
- Analyzed thousands of zip codes and sorted packages in correct slips to be sent out correctly
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Loaded, unloaded and moved material to and from storage and production areas
Education
BBA - Business Management
University of North Florida
Jacksonville, FL05-2022
Associate of Arts - Business
Tallahassee Community College
Tallahassee, FL06.2015
High School Diploma -
Paxon School/Advanced Studies
Jacksonville, FL05.2012
Skills
- Sales and lead generation
- Customer needs assessment
- Negotiation & closing skills
- Product knowledge
- Sales presentations
- CRM and sales tracking
- Time management and goal setting
- Team leadership and staff supervision
- Customer service excellence
- Logistics coordination
- Conflict and quality control
- Cost control and budgeting
- Process improvement
Timeline
Outside Sales Representative
Paramount Builders, Inc.
01.2022 - Current
Operations Manager
Seven One Seven Parking Services, UF Health
12.2019 - 12.2021
Manager
Seven One Seven Parking Services, Mayo Clinic
01.2017 - 12.2019
Warehouse Team Member
United Parcel Service, UPS
12.2015 - 12.2016
High School Diploma -
Paxon School/Advanced Studies
BBA - Business Management
University of North Florida
Associate of Arts - Business
Tallahassee Community College
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