Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

John Ford

Bartlett,IL

Summary

A dynamic, passionate, and accomplished executive with more than twenty years of demonstrated leadership. He possesses a wealth of experience and expertise in the automotive sector and has achieved significant success in managing and expanding sales teams on a national scale. Specialties: A seasoned senior sales executive with a robust history of success in generating revenue in every position he has held throughout his career. He has a proven capacity to train, inspire, and oversee sales teams across the nation. Furthermore, John has extensive industry and product knowledge and enjoys an outstanding reputation among his clients in the industry.

Overview

37
37
years of professional experience

Work History

General Manager

Lease Mturity Services
03.2010 - 04.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Formulated policies and procedures to streamline operations.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

National Director of Sales

ADP Dealer Services
03.1989 - 09.2015
  • Oversaw talent acquisition efforts, attracting top industry professionals and contributing to the growth of a highly skilled workforce.
  • Developed new business opportunities by identifying market trends, cultivating partnerships, and generating leads.
  • Established effective communication channels within the organization, promoting transparency and timely information sharing among team members.
  • Increased customer satisfaction rates by implementing process improvements in service delivery methods.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Managing Partner

Platinium Auto Lease
02.1990 - 02.1998
  • Negotiated high-value contracts with clients, securing profitable partnerships for the company.
  • Established and implemented business procedures and process improvements.
  • Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
  • Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
  • Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
  • Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
  • Analyzed and presented financial standings and cost effectiveness to other partners and investors.
  • Increased client base by implementing effective marketing strategies and fostering long-term relationships.
  • Optimized resource allocation, reducing operational costs while maintaining service quality standards.
  • Collaborated with cross-functional teams to drive organizational improvements and meet strategic objectives.
  • Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
  • Established clear communication channels within the organization, fostering collaboration among team members towards shared goals.
  • Developed comprehensive business plans that led to significant revenue growth and expansion opportunities.
  • Evaluated market trends to identify new business opportunities and develop targeted growth strategies accordingly.
  • Built strong networks with key stakeholders both internally and externally to support business growth objectives.

Finance and Lease Director

Patrick Dealer Group
02.1994 - 02.1997
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.

New Car Sales Consultant

Patrick Cadillac
01.1986 - 01.1989
  • Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
  • Demonstrated vehicles and features, and conduct test drives.
  • Responded to customer enquiries via telephone and email.
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.

Education

Associate of Science -

William Rainey Harper College
Palatine, IL

High School Diploma -

Forest View High School
Arlington Heights, IL
06-1979

Skills

  • Effective at prioritizing concurrent responsibilities
  • Effective leader
  • Leadership and team building
  • Problem resolution
  • Team player
  • Efficient multi-tasker
  • Time management
  • Training and coaching
  • Team leadership

Timeline

General Manager

Lease Mturity Services
03.2010 - 04.2023

Finance and Lease Director

Patrick Dealer Group
02.1994 - 02.1997

Managing Partner

Platinium Auto Lease
02.1990 - 02.1998

National Director of Sales

ADP Dealer Services
03.1989 - 09.2015

New Car Sales Consultant

Patrick Cadillac
01.1986 - 01.1989

Associate of Science -

William Rainey Harper College

High School Diploma -

Forest View High School

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