John Forrest
Brimley,MI
Summary
Versatile and results-oriented professional with experience at Bay Mills Business Holdings, adept in warehouse operations and troubleshooting. Excelled in enhancing product transport efficiency and resolving discrepancies, ensuring high customer satisfaction. Demonstrated strong interpersonal skills and a commitment to security protocols. Proven ready to help other departments.
Overview
12
12
years of professional experience
Work History
Distribution Clerk
Bay Mills Business Holdings
01.2024 - Current
- Checked shipments against paperwork and signed documents.
- Processed incoming shipments promptly, ensuring accurate stocking and timely availability of products for customers.
- Coordinated storage locations and product movements.
- Documented stock records and schedules accurately.
- Collected and input data into various systems.
- Handled packaging and documentation of such.
- Helped transport product and get product ready for transport
- Proceeded with lock up and open up when needed.
- Responsible for coordinating workers onto tasks.
Front Desk Clerk
Bay Mills Resort and Casino
02.2022 - 01.2024
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
- Collected room deposits, fees, and payments.
- Collaborated with housekeeping staff to ensure room availability and cleanliness for incoming guests.
- Ensured the security of guests'' personal belongings by managing key card access systems properly.
- Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
Farmhand
Bob Schwiderson
06.2012 - 07.2021
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Education
Diploma - Education
Brimley Area Schools
Brimley, MI05.2016
Skills
- Order Picking
- Troubleshooting skills
- Warehouse Operations
- Resolving discrepancies
- Product transport
- Lock up and security rounds
Timeline
Distribution Clerk
Bay Mills Business Holdings
01.2024 - Current
Front Desk Clerk
Bay Mills Resort and Casino
02.2022 - 01.2024
Farmhand
Bob Schwiderson
06.2012 - 07.2021
Diploma - Education
Brimley Area Schools
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