John Franzwa
Historian
Lebanon,OR
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Analytical professional with proven expertise in communication and project management. Detail-oriented researcher with systematic nature useful for analyzing and interpreting historical documentation.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
Inpatient Certified Pharmacy Technician
Samaritan Health Services
Lebanon, OR
01.2024 - Current
- Participated in hospital-wide initiatives aimed at improving patient care, such as interdisciplinary committees focused on medication safety and utilization management.
- Demonstrated versatility in supporting various hospital departments'' pharmaceutical needs, including emergency room, intensive care unit, surgery center, and oncology clinic as needed.
- Collaborated with nursing staff to address medication-related concerns and provide timely resolutions.
- Assisted pharmacists in preparing intravenous solutions, ensuring accurate measurements and sterile techniques for optimal patient outcomes.
- Promoted culture of continuous improvement within pharmacy department through proactive identification of workflow inefficiencies and proposing viable solutions.
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume inpatient pharmacy environment.
Certified Pharmacy Technician, Oncology
St. Charles Healthcare System
Bend, OR
11.2021 - 01.2024
- Developed and implemented improvements to pharmacy organization system.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Coordinated verification and filling of more than 60 daily prescriptions in high-volume hazardous infusion pharmacy environment.
Delivery Driver
Arrow Vans Inc.
Salem, OR
02.2020 - 07.2021
- Interacted with customers to determine needs and opportunities for additional sales.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Completed on-time deliveries by choosing best and most efficient routes.
- Updated routes based on weather and road conditions in real time to decrease delivery times by 35%
Certified Pharmacy Technician
Various
Oregon, OR
07.2005 - 09.2019
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Stocked, labeled and inventoried medication to keep accurate records.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Education
Bachelor’s Degree - History
Western Oregon University
Monmouth, OR 09.2019 - 06.2021
AAOT - History
Central Oregon Community College
Bend, OR 09.2017 - 06.2019
Skills
Fact-checking
undefinedTimeline
Inpatient Certified Pharmacy Technician
Samaritan Health Services
01.2024 - Current
Certified Pharmacy Technician, Oncology
St. Charles Healthcare System
11.2021 - 01.2024
Delivery Driver
Arrow Vans Inc.
02.2020 - 07.2021
Bachelor’s Degree - History
Western Oregon University
09.2019 - 06.2021
AAOT - History
Central Oregon Community College
09.2017 - 06.2019
Certified Pharmacy Technician
Various
07.2005 - 09.2019
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