Excel
John Fry
OKATIE,SC
Summary
Driven Enterprise Account Executive with a proven track record at American Red Cross, adept in upselling strategies and fostering customer relationships.
Excelled in pipeline development and contract negotiation, achieving sales goals through innovative solutions. Skilled in both written and verbal communication, consistently expanded client base by leveraging research and analysis to identify new business opportunities.
Successful at networking, prospecting and business development.
Skilled at managing demanding accounts with organized approach and persuasive communication skills. Offering 15 years of experience working with Enterprise businesses.
Overview
15
15
years of professional experience
Work History
Enterprise Account Executive
American Red Cross
05.2015 - Current
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
- Built and cultivated healthy pipeline of customers interested in partnering with company.
- Developed creative solutions to meet individual client needs.
- Articulated and demonstrated product concepts and offerings to clients in easily understandable terms.
- Generated new contacts through networking and cold calling.
- Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
- Demonstrated products, responded to questions, redirected concerns, and overcame objections to close sales.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Business Manager
Apple Inc.
06.2010 - 04.2015
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Assisted with hiring process and training of new employees.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Business Development Manager
Rehrig Penn Logistics
04.2009 - 06.2010
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Education
Certification -
United States Army Primary Leadership Development
Fort McCoy, WI04.2004
Bachelor of Science - Digital Communications And Media
Franklin University
Columbus, OH04.2003
Skills
- Upselling strategies
- Cross-selling opportunities
- New business opportunities
- Sales Presentations
- Cold-calling
- Business operations understanding
- Pipeline Development
- Research and analysis
- Written and verbal communication
- Contract Negotiation
- Customer Relationships
Accomplishments
- Achieve Presidents Club through over achieving and surpassing team members nationally.
- Supervised team of 10 staff members.
- Documented and resolved iPad sales issue which led to increased iPad sales
- .
- MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
- Business Development: - Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period.Initiated two key partnerships which resulted in 20% revenue growth.
Software
Word
PowerPoint
SalesForce
MS Teams
Timeline
Enterprise Account Executive
American Red Cross
05.2015 - Current
Business Manager
Apple Inc.
06.2010 - 04.2015
Business Development Manager
Rehrig Penn Logistics
04.2009 - 06.2010
Certification -
United States Army Primary Leadership Development
Bachelor of Science - Digital Communications And Media
Franklin University