John Fry
Pegram,TN
Summary
Dynamic Sr. Regional Manager with Amazon, skilled in strategic planning and team development. Achieved a 37% reduction in carrier performance defects while managing a team of 22 leaders. Expertise in small package sortation and policy implementation drives operational excellence and fosters strong carrier relationships. Proven track record in delivering substantial cost savings.
Overview
12
12
years of professional experience
Work History
Vice President, Transportation
Modivcare
Denver, CO
12.2024 - Current
- Launched and implemented new strategies focused on scaling high-performing, mid-sized providers, realizing volume-based cost savings through negotiated lower rates. Launched in 2024, it realized $11.2 million in year cost avoidance.
- Built a ground-up team centralizing and standardizing contracting processes for transportation providers.
- Drafted, published, and enforced a new policy mitigating millions of dollars in losses from fraud, waste, and abuse in the decentralized contracting processes.
- Led the team which created the first holistic, budget-based, network strategy for the company.
Sr. Regional Manager, Transportation Services
Amazon
Nashville, TN
11.2020 - 11.2024
- Developed and led a team of 22 exempt supply chain leaders responsible for box truck carrier performance from the Mississippi to the Atlantic.
- Built ground-up reporting and mechanisms for managing carrier performance while scaling from 300 to approximately 8,000 carriers between 2021 and 2023.
- Partnered with internal legal and tech teams to create a fair and consistent policy for holding carriers accountable to world-class performance expectations.
- Led the reduction of Box Truck carrier performance defects from 14.7 bps in 2021 to 9 bps in 2022 (+37%); approximately $28M annualized entitlement.
GM, Site Director, EComm Transportation
Walmart eComm
Lakeland, FL
11.2019 - 11.2020
- Led the operational launch of the first Walmart Sort Center, leveraging the USPS as the final-mile delivery partner.
- Led, hired, and developed 5 exempt managers and 250 non-exempt associates.
- Managed an annual operating budget of approximately $45 million.
- Drove a 46% improvement in labor costs, a 19% improvement in transportation costs, and a 90% improvement in fixed costs in the first six months of operation.
- Built a culture of safety.
- Exceeded 205 days of operation without an OSHA recordable, or lost work time injury, in the first year of operation.
- Enhanced operational performance by developing effective standard work, and cultivated a culture of continuous improvement.
- Liaised with cross-functional teams to develop strategies for future sort center expansion.
Sr. Regional Manager, Transportation Operations
Amazon
Davenport, FL
08.2017 - 11.2019
- Led a team of eight Transportation Operations Managers and 46 indirect reports responsible for dispatch execution at eight sort centers, third-party carrier management, and USPS relations in respective geographies.
- Managed approximately $110 million annual spend on sort center to USPS transportation costs.
- Led the integration of two distinct carrier management teams into one, producing new standard work, facilitating the training, developing scopes and requirements, and building new reporting mechanisms for all levels of leadership.
- Owned network-level peak planning events, setting carrier capacity expectations for SC, USPS carriers, holiday dispatch, and delivery plans for the network.
- Owned the network-level relationship with the USPS in D.C.
- Expanded and led a business analytics team responsible for creating and maintaining reporting mechanisms for the carrier management organization.
- Tools and mechanisms included Tableau dashboards, WBRs, DBRs, flash reports, etc.
Manager, Transportation Operations
Amazon
Davenport, FL
04.2015 - 08.2017
- Led a team of 2 Transportation Area Managers and 8 Logistics Specialists responsible for dispatching approximately 120 straight trucks to the USPS each day in the FL market (off-peak).
- Managed approximately $17 million annual spend on sort center to USPS transportation costs.
- Architected and led an organizational effort to deliver approximately 2.5 million packages to approximately 6,500 USPS offices on closed, non-delivery holidays: Thanksgiving and July 4th.
- Owned and executed the launch of a co-located delivery station, winning the Phoenix Award for the first four months of operation; best-in-class safety, productivity, and delivery metrics.
- Planned and executed the first delivery of over 100,000 on afternoon routes to the USPS, allowing the USPS to sort ahead of the delivery promise.
- Coordinated and led a network expansion of late evening and early morning deliveries to the USPS, known as Night Owls, increasing from approximately 240 to over 1,000 offices.
Assistant Hub Manager
FedEx Ground
Chino, CA
07.2013 - 04.2015
- Led, hired, developed, and held accountable 14 exempt and non-exempt operations managers.
- Responsible for the safety and productivity of approximately 450 associates off-peak, and approximately 650 on-peak.
- Removed outdated and inefficient practices, and established standard work, moving the sort center from 21st to 13th in productivity in the first year, and 8th in the second year.
- Led planning and executed all activities related to peak.
- I performed as the interim Site Leader for six months.
Manager, Dock Operations
FedEx Ground
Chino, CA
07.2013 - 04.2015
- Led, hired, developed, and held accountable for six exempt and non-exempt operations managers.
- Responsible for the safety, planning, and productivity of approximately 75 associates off-peak and approximately 120 on-peak.
- Led a physical and material handling expansion from 75,000 sq. ft. to 150,000 sq. ft., saving over $100K in new material handling by repurposing equipment left behind by the previous FedEx tenant in the adjacent space.
- Performed as interim site leader for extended periods of time, maintaining a hub ranking of 2nd in year one, and achieving a hub ranking of 1st in year two.
Education
Bachelor of Arts - Organizational Managment And Supply Chain
Ashford University
Skills
- Extensive knowledge of and experience with small package sortation, linehaul, and pick-up and delivery transportation
- Critical analysis and strategic planning
- Product and technology development
- Policy creation and implementation
- Team building and leader development
- Carrier/contract negotiation, cost analysis, and carrier selection
- Carrier and Community Relations
- Microsoft Excel, PowerPoint, Access, Excel, Excel VBA, and Word
- Six Sigma and Lean principles
Timeline
Vice President, Transportation
Modivcare
12.2024 - Current
Sr. Regional Manager, Transportation Services
Amazon
11.2020 - 11.2024
GM, Site Director, EComm Transportation
Walmart eComm
11.2019 - 11.2020
Sr. Regional Manager, Transportation Operations
Amazon
08.2017 - 11.2019
Manager, Transportation Operations
Amazon
04.2015 - 08.2017
Assistant Hub Manager
FedEx Ground
07.2013 - 04.2015
Manager, Dock Operations
FedEx Ground
07.2013 - 04.2015
Bachelor of Arts - Organizational Managment And Supply Chain
Ashford University
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