Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stacey Dunn

Cleveland,OH

Summary

Dynamic Restaurant Manager with proven leadership skills and a commitment to exceptional customer service. Expertise in team training and operational management, driving improvements in service quality and guest satisfaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Red Lobster
Parma, OH
11.2023 - 07.2025
  • Managed daily restaurant operations and maintained service quality standards.
  • Trained and supervised staff to ensure efficient workflow and customer satisfaction.
  • Implemented inventory control procedures to manage food and supply costs.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.

Server

Outback Steakhouse
Parma, OH
08.2022 - 10.2023
  • Provided excellent customer service to enhance dining experience.
  • took orders and communicated special requests to kitchen staff.
  • Served food and beverages promptly to guests at tables.
  • Assisted in training new servers on menu items and service standards.
  • Handled cash transactions and processed payments accurately at the register.

LPN Charge Nurse

Broadview Nursing Centre
Cleveland, Ohio
03.2018 - 08.2022
  • Supervised nursing staff to ensure compliance with care protocols.
  • Administered medications and treatments as prescribed by physicians.
  • Coordinated patient care plans with interdisciplinary teams.
  • Assisted with training new nursing staff on procedures and policies.
  • Documented patient interactions in electronic health records accurately.
  • Resolved patient concerns by communicating effectively with families and staff.

Manager

Healthcare Services Group
Kennebunk, Maine
10.2005 - 01.2015
  • Managed daily operations in healthcare service delivery and support.
  • Coordinated team schedules to ensure adequate staffing levels.
  • Trained new staff on operational procedures and safety protocols.

Education

Nursing

Hondros College of Nursing
Independence, OH
12-2017

Skills

  • Staff training
  • Inventory control
  • Customer relationship management
  • Budget management
  • Quality assurance
  • Customer service
  • Effective communication
  • Leadership development
  • Food safety compliance

Certification

  • Serve Safe

Timeline

Restaurant Manager

Red Lobster
11.2023 - 07.2025

Server

Outback Steakhouse
08.2022 - 10.2023

LPN Charge Nurse

Broadview Nursing Centre
03.2018 - 08.2022

Manager

Healthcare Services Group
10.2005 - 01.2015

Nursing

Hondros College of Nursing