John Fuston

The last event I worked with Event Aces was the Mondegreen Phish Festival. I Managed, backed and barten

ded bar 15 which grossed the most among all bars. I was able to utilize my experience as a bartender whom came up as a barback and eventually excelled. I setup bar 15 to be the most effective and efficient bar. The more efficiently it ran the quicker we were able to deliver product and customer satisfaction.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
• Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.

• Served high customer volumes during special events, nights, and weekends.
• Efficiently opened or closed the bar in a beneficial manner that assisted both the bar and it's staff.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Improved team morale and efficiency, leading by example and offering support during peak hours.
• Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
• Enhanced customer experience with engaging conversations and personalized drink orders.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.