Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
TWIC Card
Timeline
Generic

John Futch

Logistics - Commerical Driver
Pooler,GA

Summary

Accomplished Driver and Guest Services Associate with a proven track record in vehicle safety and customer satisfaction, highlighted by a flawless seven-year attendance record at Holiday Inn Express Hotel. Skilled in GPS route planning and critical thinking, adept at enhancing guest experiences and maintaining operational efficiency. Excelled in roles at UPS and Marriott, demonstrating exceptional planning and coordination alongside interpersonal skills.

Overview

39
39
years of professional experience
4
4
Certifications
1
1
Language

Work History

Driver

United Parcel Service, UPS
11.2024 - 12.2025
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Driver

Global Expedited Transportation
11.2024 - 12.2024

Transportation for production at the Hyundai Plant in Ellabell, Georgia.

Driver

RailCrew Xpress
08.2024 - 11.2024

Worked directly with Rail Crew in transportation for their immediate need and operation.

Driver

DoorDash
10.2023 - 11.2024

Local dispatch in food delivery.

Driver

US Xpress
02.2024 - 04.2024

Transportation service to 48 states

Guest Services Associate

JW Marriott Hotel
09.2023 - 12.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.

Guest Service Representative

Springhill Suites By Marriott
05.2023 - 08.2023
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
  • Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
  • Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.

Night Auditor

Holiday Inn Express Hotel
07.2017 - 05.2023

Perform various operations at Front Desk/Night Auditor. Worked for nearly seven years never missed a single day.

Paralegal

Jan Smith, Attorney at Law
01.1989 - 03.1992
  • Prepared legal briefs, motions, and pleadings.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
  • Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Conferred with clients and other involved parties to gather and track case information.

Planner - Production Control

Gulfstream Aerospace
06.1987 - 04.1989
  • Collaborated with cross-functional teams to align goals and ensure project success.
  • Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
  • Streamlined workflow processes for improved team productivity and project outcomes.
  • Optimized inventory control, reducing waste and improving costefficiency.
  • Evaluated key performance indicators regularly, making data-driven adjustments to plans when necessary.
  • Presented progress reports regularly to senior management during project updates meetings.
  • Prioritized schedules to meet project goals and overall customer satisfaction.
  • Managed successful day-to-day operations of projects by maximizing productivity from available resources.
  • Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
  • Recognized potential issues with inventory and quality control and engineered changes.
  • Prepared reports and presentations to communicate findings and recommendations to decision-makers.
  • Enhanced strategic planning processes with comprehensive market analysis, identifying key growth opportunities.

Education

CDL - Commercial Driver

Truck Driver School
Forsyth, GA
02.2023

Associate Of Business Administration - Cosmetology

Savannah Vocational Technical School
Savannah, GA
06.1987

Paralegal - Civil And Criminal Law

Coastal Georgia Center
Savannah, GA
07.1986

Master Of Criminal Justice - Criminal Justice

Armstrong State College
Savannah, GA
06.1981

High School Diploma - Main

Groves High School
Garden City, Ga
06.1980

Skills

Route logs

Accomplishments

    1984 American International Hair Winner and Georgia State Champion.

Certification

DOT Medical Examiner's Certificate– U.S.Department Of Transportation.

TWIC Card

Certification for Ports Authority

Timeline

Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV).

02-2030

DOT Medical Examiner's Certificate– U.S.Department Of Transportation.

12-2025

Driver

United Parcel Service, UPS
11.2024 - 12.2025

Driver

Global Expedited Transportation
11.2024 - 12.2024

Driver

RailCrew Xpress
08.2024 - 11.2024

Driver

US Xpress
02.2024 - 04.2024

Driver

DoorDash
10.2023 - 11.2024

Guest Services Associate

JW Marriott Hotel
09.2023 - 12.2023

Guest Service Representative

Springhill Suites By Marriott
05.2023 - 08.2023

Electronic Log Device Compliance Training Certificate – Federal Motor Carrier Safety Administration.

01-2023

Night Auditor

Holiday Inn Express Hotel
07.2017 - 05.2023

Paralegal

Jan Smith, Attorney at Law
01.1989 - 03.1992

Planner - Production Control

Gulfstream Aerospace
06.1987 - 04.1989

CDL - Commercial Driver

Truck Driver School

Associate Of Business Administration - Cosmetology

Savannah Vocational Technical School

Paralegal - Civil And Criminal Law

Coastal Georgia Center

Master Of Criminal Justice - Criminal Justice

Armstrong State College

High School Diploma - Main

Groves High School
John FutchLogistics - Commerical Driver