Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Gaeta

Frisco,TX

Summary

Dynamic and detail-oriented professional with a strong work ethic, recognized for exceptional customer service at Target. Proven ability to enhance team efficiency through cross-training and training new hires. Adept at upselling and resolving customer concerns, fostering repeat business and positive relationships in fast-paced environments.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Deli Team Member

Target
09.2023 - Current
  • Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
  • Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
  • Learned other teammates' work tasks to train as backup.
  • Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.

Server

Norma's Cafe
10.2021 - 04.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

High School Diploma -

Lebanon Trail High School
Frisco, TX
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Sales techniques
  • Detail-oriented
  • Team player
  • Adaptability and flexibility

Timeline

Deli Team Member

Target
09.2023 - Current

Server

Norma's Cafe
10.2021 - 04.2023

High School Diploma -

Lebanon Trail High School

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