John Gallegos
Springville
Summary
Adept Service Technician with a proven track record at Pro Baler Service, showcasing exceptional skills in installation, repair, and customer service. Leveraged attention to detail and troubleshooting expertise to enhance machine performance and safety, achieving significant customer satisfaction. Collaborated effectively with teams across roles, demonstrating strong communication and preventive maintenance abilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Service Technician
Pro Baler Service
03.2022 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Baler Operator
Hudson Printing Company
08.2015 - 02.2022
- Supported company sustainability efforts by properly sorting recyclable materials before baling them for future use or sale.
- Monitored inventory levels of consumables such as wire ties, ensuring adequate supplies were available for seamless baler operation.
- Optimized material processing by monitoring the quality of baled materials for recycling or disposal purposes.
- Unloaded and unpacked arriving raw materials.
Chocolatier
Cummings Studio Chocolates
01.2011 - 06.2015
- Packaged chocolate items for delivery or pickup.
- Made confections by hand and ordered ingredients from suppliers.
- Maintained strict adherence to food safety standards during all stages of production, ensuring top-notch product quality.
- Enhanced customer satisfaction by creating visually appealing and delicious chocolate products.
- Worked with large vats, paddles and agitators to blend, mix and heat raw materials.
- Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.
Production Line Worker
Pro Elite Strength Systems
04.2009 - 01.2011
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Collaborated with other production workers to achieve smooth running of production line.
- Followed instructions to make products in line with customer specifications.
- Boxed, labeled, and transported items to support assembly operations.
- Collaborated with team members to achieve daily production goals, contributing to overall positive workplace morale.
Education
High School Diploma -
Continental Academy
Salt Lake City, UT06.2007
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Troubleshooting
Certification
Forklift
Timeline
Service Technician
Pro Baler Service
03.2022 - Current
Baler Operator
Hudson Printing Company
08.2015 - 02.2022
Chocolatier
Cummings Studio Chocolates
01.2011 - 06.2015
Production Line Worker
Pro Elite Strength Systems
04.2009 - 01.2011
High School Diploma -
Continental Academy
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