John Gallops
Montgomery,AL
Summary
Dynamic Reset Manager at Southeastern Grocers (Winn Dixie) with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in strategic planning and team leadership, I successfully reduced operational costs through process improvements and mentored future leaders, fostering a culture of collaboration and continuous learning.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
36
36
years of professional experience
Work History
Reset Manager
Southeastern Grocers (Winn Dixie)
05.2003 - 10.2025
- Supported daily operations by monitoring workflow and addressing opportunities.
- Helped develop standard operating procedures for improved consistency.
- Engaged with colleagues to foster a collaborative work environment.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Led cross-functional teams to deliver projects on time and within scope.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Coordinated material procurement and required services for projects within budget requirements.
Co-Manager
Bruno's Supermarket
01.1990 - 02.2003
- Supervised daily operations to enhance customer service and optimize store performance.
- Implemented inventory management systems to streamline stock control and reduce discrepancies.
- Developed promotional strategies that increased sales while maintaining budgetary constraints.
- Coordinated scheduling and staffing, ensuring adequate coverage during peak business hours.
- Established vendor relationships, negotiating favorable terms to improve supply chain efficiency.
- Enhanced visual merchandising standards, contributing to improved customer experience and brand consistency.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in the recruitment process, interviewing candidates and selecting top talent for open positions.
- Oversaw loss prevention efforts, reducing instances of theft and maintaining a safe store environment.
- Led team meetings to communicate company updates, discuss challenges, and celebrate successes collectively.
Education
High School Diploma -
Robert E Lee
Montgomery, ALSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Strategic planning
- Operations management
- Project management
- Project planning
Timeline
Reset Manager
Southeastern Grocers (Winn Dixie)
05.2003 - 10.2025
Co-Manager
Bruno's Supermarket
01.1990 - 02.2003
High School Diploma -
Robert E Lee