Dedicated Inside Sales Representative, with proven sales, marketing, and communication skills, seeking an opportunity as an Enterprise Account Executive, to further leverage, enhance, and grow these skills, while driving company revenue.
Overview
12
12
years of professional experience
Work History
Inside Sales Representative
FORTINET
02.2022 - Current
Work in close alignment with Account Managers and Partners to create opportunities, build quotes, process deal registrations, and follow up with renewals
Reconcile closed opportunities to make sure all revenue is accounted for
Adjust each individual relationship and working style with different Account Managers based on their preferences and personality
Strategize and plan with team of Account Managers for the day, week, month, and quarter to ensure that quotas are met, and surpassed.
Businesses Development Representative
FORTINET
10.2020 - 02.2022
Called, emailed, and qualified prospects on daily basis based on network security needs
Leveraged sales tools such as Salesforce, Lead Lander, Outreach, and ZoomInfo to obtain information and tailor conversations with potential customers
Strategized and planned with team of Account Managers for the day, week, month, and quarter to ensure that quotas are met, and surpassed
Engaged and operated strategic marketing campaigns designed to encourage prospects and existing customers to make sure they have the latest and greatest network security tools
Gained and relied on network security knowledge of hardware and software solutions ranging from firewalls, endpoint protection, VPN’s, switches, and virtual solutions for cloud-based environments.
Businesses Development Representative
ARMOR CLOUD SECURITY
04.2019 - 09.2020
Prospected into multiple accounts per week, tailored conversations, and qualified potential customers based on security and compliance initiatives
Leveraged sales tools such as Engagio, Salesforce, SalesLoft, and ZoomInfo to gain adequate information on potential customers and buyer persona
Worked in close alignment with sales team, and booked qualified meetings for sellers
Relied on an in depth and technical understanding of cloud technology and migration, on premise systems, security, compliance, and customer’s needs
Gained and utilized an in depth understanding of public cloud providers including AWS, Google, and Azure
Executed key business strategies to hit company targets and obtain quarterly quotas
Front of House Sales Associate
HEB- CENTRAL MARKET
11.2017 - 04.2019
Served as first tier of support for all customer inquiries
Provided outstanding service to all customers regarding prepared food, coffee, soups, specialty market products, and dining
Provided feedback to chefs regarding all prepared food and specialty products, as well as customer questions, comments, and concerns
Assisted with opening and closing duties as needed
Corresponded with management to resolve all issues and maximize store productivity
REO Title Coordinator
Xome Realty SERVICES LLC.
09.2014 - 11.2017
Utilized an in-depth understanding of real estate, home ownership, local government, and land records to help aid in the processing of titles and deeds
Reviewed and cleared all preliminary title reports and/or property and judgment reports ordered through various external Title Companies
Reviewed, prepared, and notarized 100-150 deeds daily for new home buyers after the foreclosure process was completed
Provided accurate and timely communication of all updates, details, etc
To all parties involved
Transferred between 1000-1200 pieces of title and deed information a week from foreclosure attorney systems into the company network system
Obtained title information using company systems or contacting the foreclosure attorney via phone or email
Compiled and analyzed records of all executed deeds sent to title companies by uploading copies into company systems, such Equator and Cascade, and kept record of the shipping method (UPS/FedEx) and the date completed.
Account Services Specialist
Mr. Cooper Mortgage LLC.
06.2012 - 08.2014
Fielded in-bound calls from customers or authorized third parties regarding all mortgage origination, closing, and general servicing questions, while providing excellent customer service
Sorted all borrower check payments that are delivered to the cash room and distributed them to the appropriate areas
Properly documented each customer interaction in the loan servicing system
Performed loan-related mathematical equations
Performed follow-up and research tasks to ensure problem resolution
Adhered to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer mortgage assets
Performed timely and accurate processing of payoff statement quotes, including prepayment penalty and refund calculations
Resolved mortgage research items by utilizing the servicing system
Assisted borrowers with late charge waiver, due date change, and other loan maintenance requests
Processed verifications of Mortgage for both internal and external customer
Input data and verify information as it pertained to processing telephone draft payments
Education
Bachelor of Arts in Anthropology and History -
University Of North Texas
Denton, TX
01.2010
Skills
Customer Relationship Building
Fluent in English
Adept multi-tasker
New Business Development
Licenses And Skills
Proficient at leveraging sales tools such as Salesforce, Sales Navigator and Outreach, Proficient in Microsoft Office Suite, specifically Word, Excel and Outlook, Detail Oriented, Excellent multitasking and time management skills, Excellent verbal & written communication skills, Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
Weightlifting, cooking, eating paleo/keto
I enjoy working out 3-4 days per week, overcoming challenges, building muscle mass, and eating a diet of mostly meat and vegetables.