John Garcia
Hicksville,New York
Summary
Objective
To apply exceptional customer experience and build long-lasting relationships with clients by sharing product knowledge and solutions as an Associate Banker in Branch Banking
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Stop and Shop
05.2024 - Current
- Consistently met shopping deadlines with accuracy and timeliness.
- Motivated and enhanced teamwork with employees to be productive and engaged in work.
- Accomplished multiple tasks within hourly timeframes.
- Maintained composure and efficiency during high-stress situations.
- Addressed and resolved customer complaints, providing excellent customer service and maintaining customer loyalty.
- Communicated with managers to provide assistance when needed to prevent stressful situations.
Cashier
Stop and Shop
05.2021 - 05.2024
- Operated cash register with efficiency and accuracy.
- Engaged with customers as they enter the register lane by welcoming them and making them feel appreciated.
- Provided great customer service by resolving issues and questions.
- Created a work environment to promote positivity for coworkers and customers alike.
- Broadened and enhanced skills when possible through cross training.
- Provided service to multiple departments whenever needed.
- Educated customers on the usage of technology self-service options such as leveraging the Stop and Shop Mobile App and website to complete their needs.
Education
Bachelor of Science - Business Management
SUNY, Farmingdale
Farmingdale, NY12-2025
Associate of Science - Business Administration
Nassau Community College
Garden City, NY05-2024
Associate of Science - Liberal Arts Science And Math
Nassau Community College
Garden City, NY05-2023
Skills
- Drivers License
- Leadership
- Customer service experience
- Heavy Lifting
- Communication skills
- Interpersonal communication skills
Timeline
Online Personal Shopper
Stop and Shop
05.2024 - Current
Cashier
Stop and Shop
05.2021 - 05.2024
Bachelor of Science - Business Management
SUNY, Farmingdale
Associate of Science - Business Administration
Nassau Community College
Associate of Science - Liberal Arts Science And Math
Nassau Community College
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