- Collecting sports cards
- Collecting & reading comic books
- Collecting & listening to music
- Playing sports
- Swimming
John Garcia
Coppell,TX
Overview
22
22
years of professional experience
Work History
Sales And Web Order Processor
Zeus Comics
03.2021 - Current
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Event Assistant
MC Events
02.2024 - 12.2024
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
Event Specialist
Render Collective
05.2018 - 11.2024
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Interfaced with clients to understand event objectives.
- Managed event logistics and operations.
- Elevated guest satisfaction by addressing concerns promptly and professionally during events.
Operations Manager
Premier Designs
10.2002 - 03.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Skills
- Teamwork orientation
- Data entry skills
- Order picking
- Invoicing and billing
- Dependable and responsible
- Computer literacy
- Self motivation
- Excellent communication
- Problem-solving abilities
- Proficient in Microsoft Word & Excel
Interests
Timeline
Event Assistant
MC Events
02.2024 - 12.2024
Sales And Web Order Processor
Zeus Comics
03.2021 - Current
Event Specialist
Render Collective
05.2018 - 11.2024
Operations Manager
Premier Designs
10.2002 - 03.2018