JOHN GARCIA
Newhall,CA
Summary
Experienced leader with a proven track record in managing teams and driving organizational success. Aligns strategic vision with operational objectives to facilitate measurable business results through effective leadership. Proficient in team development, performance management, and cross-functional collaboration. Skilled in leading during periods of change, building consensus, and navigating complex challenges with agility. Committed to cultivating inclusive environments that promote innovation and growth, empowering teams to pursue excellence and exceed stakeholder expectations.
Overview
12
12
years of professional experience
Work History
Community Manager
Action Property Management
06.2024 - Current
- Managed high-end luxury residential and commercial properties, ensuring exceptional service and a seamless experience for high-net-worth individuals
- Oversaw property operations for multimillion-dollar estates, including budgeting, maintenance, vendor coordination, and bespoke client requests
- Built and maintained strong relationships with tenants and stakeholders, prioritizing personalized communication and prompt resolution of concerns
- Collaborated with architects, designers, and contractors on renovations and customizations to align with luxury standards and client preferences
- Conducted regular inspections to ensure properties met or exceeded high-end aesthetic, safety, and operational standards
- Trained and managed property staff, fostering a culture of excellence, attention to detail, and unparalleled customer service
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Portfolio Manager
Icon Realty Service
11.2023 - 05.2024
- Supervise the daily operations and administration of multiple Homeowners' Association (HOA) communities, ensuring adherence to governing documents and applicable regulations
- Conduct regular property inspections to identify maintenance issues and to uphold community aesthetics and safety standards
- Manage vendor relationships, negotiate service contracts, and oversee maintenance and landscaping activities
- Facilitate board meetings, prepare meeting agendas, and provide updates on community projects, financial matters, and homeowner concerns
- Prepare and manage HOA budgets, ensuring fiscal responsibility and effectively managing community resources
- Oversee property maintenance and capital improvement projects, ensuring compliance with budgets and timelines
- Developed rebalancing strategies to minimize risk exposures.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Supported financial director with special projects and additional job duties.
- Facilitated portfolio performance review and implemented new strategies.
Portfolio Manager
Allstate HOA Management
11.2021 - 07.2022
- Directed the daily operations of multiple HOA communities, ensuring compliance with governing documents and relevant regulations
- Developed and implemented operational policies and procedures to enhance efficiency and standardize community processes
- Supervised community managers, maintenance staff, and administrative personnel to ensure smooth operations and timely completion of responsibilities
- Oversaw financial management, including budgeting, reserve fund planning, and expense control
- Conducted market research and competitor analysis to identify opportunities for property enhancement and value creation
- Communicated market developments, portfolio changes and annual performance information to clients.
- Established and checked coding procedures, monitored reports and updated internal files.
In-Home Design Manager
Best Buy
06.2019 - 11.2021
- Managed in-home design sales across six locations, ensuring team members' professional development and performance
- Developed and executed sales strategies to achieve revenue targets and increase customer engagement
- Collaborated with clients to understand their design preferences, needs, and budget constraints, translating their vision into customized design solutions
- Led design consultations, presentations, and product demonstrations to communicate design concepts and promote products effectively
- Coordinated with vendors, contractors, and installers to ensure the timely and quality execution of design projects
- Conducted market research and trend analysis to remain informed of the latest design styles and products
- Managed and expedited complex projects worth $100,000 in revenue.
- Appointed design consultants and encouraged performance pursuant to deed and scope of service.
- Provided cost-effective technical solutions.
Manager
Microsoft
07.2014 - 04.2019
- Managed all operational aspects, including staffing, team development, merchandising, loss prevention, and payroll control for retail locations
- Expanded brand recognition by establishing relationships with local entities, such as small businesses, local governments, other retailers, and charities
- Motivated and inspired direct reports and team members to foster a positive learning environment and morale by implementing reward and recognition initiatives
- Developed and executed sales and marketing strategies to increase revenue and enhance customer loyalty
- Demonstrated expertise in Microsoft products and services, effectively communicating their features and benefits to customers
- Accomplished multiple tasks within established timeframes.
Store Manager
Best Buy
09.2013 - 04.2014
- Oversaw all operational aspects of the store, including sales performance, team management, and customer service
- Led a team of over one hundred employees, providing strategic direction, training, and development to drive exceptional customer experience and achieve sales targets
- Developed and executed sales and marketing strategies to increase revenue and market share
- Implemented effective inventory management practices, collaborating with vendors to optimize product availability and minimize stockouts
- Analyzed sales data to identify trends and made data-driven decisions to enhance store performance and profitability
- Established and maintained strong relationships with corporate partners and vendors
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
Skills
- Process optimization
- Policy formulation
- Team leadership
- Budget oversight
- Budget management
- Market analysis
- Competitor market analysis
- Property improvement
- Strategic value creation
- Income and expense management
- Tenant and eviction laws
- Property tours and inspections
- Daily operations oversight
Timeline
Community Manager
Action Property Management
06.2024 - Current
Portfolio Manager
Icon Realty Service
11.2023 - 05.2024
Portfolio Manager
Allstate HOA Management
11.2021 - 07.2022
In-Home Design Manager
Best Buy
06.2019 - 11.2021
Manager
Microsoft
07.2014 - 04.2019
Store Manager
Best Buy
09.2013 - 04.2014
Similar Profiles
STEVIE JETER FLORENCIOSTEVIE JETER FLORENCIO
Front Desk Associate at Action Property ManagementFront Desk Associate at Action Property Management
Magnolia PlascenciaMagnolia Plascencia
Community Manager at Action Property Management Inc.Community Manager at Action Property Management Inc.
Mercedes EdwardsMercedes Edwards
Concierge at Action Property ManagementConcierge at Action Property Management
Teleola OlanisebeTeleola Olanisebe
Certified Nursing Assistant at Dreier Nursing Care CenterCertified Nursing Assistant at Dreier Nursing Care Center
Matthew EspinoMatthew Espino
Mental Health Worker at Mission Community HospitalMental Health Worker at Mission Community Hospital