John Garcia León
Copperas Cove,TX
Summary
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Reliable Team member with about three years of Customer Service experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Lift Attendant
SkiNY, Song Mountain
01.2023 - 04.2023
- Performed pre-operation inspections and post-operation shutdown procedures.
- Maintained lift mazes, ramps and signs.
- Slowed lift down or stopped it in case of high-risk or young riders.
- Provided physical assistance to guests as required.
Team Leader
Urban Air Adventure Park
06.2022 - 09.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Team Member
McCalisters Deli
09.2021 - 01.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Team Member
Selfie WRLD CTX
05.2021 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
Team Member
Whataburger
09.2020 - 01.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
High School Diploma -
Copperas Cove High School
Copperas Cove, TX05.2022
Skills
- Event Promotion
- Issue Resolution
- Safety Procedures
- POS Systems
- Team Goals
- Customer Experience
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Lift Attendant
SkiNY, Song Mountain
01.2023 - 04.2023
Team Leader
Urban Air Adventure Park
06.2022 - 09.2022
Team Member
McCalisters Deli
09.2021 - 01.2022
Team Member
Selfie WRLD CTX
05.2021 - 08.2021
Team Member
Whataburger
09.2020 - 01.2021
High School Diploma -
Copperas Cove High School
Similar Profiles
Samantha PercoskiSamantha Percoski
Substitute Teacher / at Mountain Song Community SchoolSubstitute Teacher / at Mountain Song Community School
Courtney GonzalesCourtney Gonzales
Special Education Paraprofessional at Mountain Song Community SchoolSpecial Education Paraprofessional at Mountain Song Community School
Giulio IncardonaGiulio Incardona
Digital Transformation Manager at Accenture SongDigital Transformation Manager at Accenture Song