Results-driven real estate professional with proven track record in property transactions and client satisfaction. Adept at market analysis, negotiation, and sales strategy, consistently delivering optimal outcomes. Strong team collaborator known for adaptability and reliability, ensuring seamless operations and client experiences. Highly skilled in communication, marketing, and client relationship management.
Overview
34
34
years of professional experience
Work History
Realtor
Coldwell Banker Realty
01.2017 - Current
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Ensured compliance with federal/state laws regulating real estate transactions.
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Compared recently sold area properties to determine competitive market prices.
Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
Liaised between buyers and sellers to provide positive experiences for both parties.
Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Realtor
William Pitt Sothebys Intl
10.2011 - 01.2017
Earned recognition as a top-performing agent within the brokerage, consistently exceeding sales targets and earning accolades from both clients and colleagues.
Negotiated, facilitated, and managed real estate transactions.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Reviewed and executed confidential documents, contracts and disclosures.
Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
President/Owner
Display Resource Group
04.1991 - 11.2012
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crisis situations effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Drove revenue growth by expanding product offerings and identifying new market opportunities.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed day-to-day business operations.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Expanded business into new markets
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Consulted with customers to assess needs and propose optimal solutions.
Education
Master of Arts - Corporate Administration & Communications
Fairfield University
Fairfield, CT
Bachelor of Arts - Politcal Science
Wittenberg University
Springfield, OH
Skills
Client relations
Contract negotiation
Strong negotiation skills
Comparative market analysis
Affiliations
Member New Haven/Middlesex Board of Realtors
Member National Association of Realtors
Multiple Listing Service Subscriber
Timeline
Realtor
Coldwell Banker Realty
01.2017 - Current
Realtor
William Pitt Sothebys Intl
10.2011 - 01.2017
President/Owner
Display Resource Group
04.1991 - 11.2012
Master of Arts - Corporate Administration & Communications