John Garzarelli

Work History

Executive Director

Valley YMCA

Hermitage , PA

05.2023 - Current

Drove strategic improvements to enhance operational and organizational efficiencies.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.

Arena and Facilities Director

Grove City YMCA

Grove City, PA

10.2013 - 08.2022

Manage a team of 40 employees and a new 30,000 sq ft Multi Purpose Arena
Expand facility programming including of new arena space to provide more opportunity for other sports and increasing revenue
Responsible for all hiring, training, of our staff to ensure quality programming, customer satisfaction, safe environment for our employees and customers
Responsible for all employee relations, reasonable application of work policies, set employee goals and objectives, and the implementation of engagement activities that make the Grove City YMCA a great place to work
Responsible for monitoring of revenues and operations budget and full P&L for $200,000+ annual budget
Create and assist in the marketing of the programs offered and the distribution of program information
Establish and maintain positive working relationships with the business community for fund raising purposes and fully responsible the participation in employee engagement
Responsible for the creation and implementation of multiple youth and adult programs with 1100+ participants
Served as point of contact for internal and external customers seeking support and information.
Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Communicated with general managers and facility teams regarding upcoming repairs and projects.
Assisted with meetings and conference room reservations.
Collaborated with other departments to foster efficient use of facility space and resources.
Built relationships with vendors and contractors to support timely and cost-effective services.
Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
Prepared reports and schedules with accuracy.

Youth and Family Service Director

Grove City YMCA

Grove City, PA

08.2012 - 10.2013

Responsible for monitoring of revenues and expenses for $100,000 youth department budget
Establish and maintain positive working relationships with the business community for fund raising purposes
Directly supervise all employees and volunteers
Insure that departmental staff and volunteers are trained and certified to meet the expectations of members and program participants
Schedule all community service workers and report back to the respective authorities
Properly address complaints received and resolve the problems of program participants
Responsible for all youth activities and programs including a large after-school program
Developed and implemented training programs for staff.
Researched best practices and developed strategies to improve program outcomes.
Provided leadership, guidance and support to staff members.

Care Taker/ Worker II

Community Living and Learning

, Indiana, PA

01.2001 - 08.2012

Daily/nightly logs
Facilities Management
Reporting safety hazards within the homes
Ensuring safe/comfortable living conditions
Group outings and care of individuals with disabilities
Communication with family
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Scheduled and accompanied clients to medical appointments.
Remained alert to problems or health issues of clients and competently responded.
Planned, prepared, and served meals and snacks according to prescribed diets.
Resolved tenant complaints quickly and courteously to maintain satisfaction.

Internship Student

Indiana University of Pennsylvania Intramurals

, Indiana, PA

08.2010 - 12.2010

Assisted with budgeting, forecasted labor and workforce planning, sales, and expense budget forecasting
Assisted in the recruiting process, by performing a full spectrum of recruiting functions including, screening of applicants, interviewing, compensation review, and market pay analysis and hiring and orientation
Provided employee relations support to management, policy compliance, HR data reporting, and succession planning process support
Assisted in the on boarding of all new employees
Participated investigations, employee performance evaluations, corrective action and performance improvement plan for employees and in the termination meetings with employees
Conducted employee training, including safety, official development, effectiveness of the rules and regulations, conflict resolution, professional conduct
Prepared the agenda and took the lead on our staff meetings
Developed marketing campaigns for upcoming programs
Developed and created an Employee Hand Book for the Intramural Department that was approved and implemented in 2012, which will improve employee relations, consistent application of work policies, advise on proper dress code, daily performance expectations for employees, rules and regulations for employees, safety policies, and procedures
Engaged employees to ensure compliance with all federal and state laws
Proficient in Microsoft Office

Intramural Supervisor

Indiana University of Pennsylvania Intramurals

, PA

08.2006 - 01.2010

Ensure facilities policy and regulations
Inventory control and supply chain
Accounts Receivable
Management of recreation center equipment
Safety and security of recreation participants
Officiating college students in several intramural sporting events
Organization and set up of sporting events
Planning of intramural events
Safety of consumers that participated in intramural event
Scheduling officials and facilities for intramural programs
Proficient in Microsoft Office

Recreation Center Supervisor

Indiana University of Pennsylvania Recreation Services

, Indiana

08.1998 - 12.2003

Providing a safe environment
Organization of equipment
Accounts Receivable
Scheduling of employees
Assisting in hiring new staff
Inventory control and supply chain
Opening and closing down recreational facilities
Scheduling recreation center facilities

Summary

Overview

Work History

Executive Director

Arena and Facilities Director

Youth and Family Service Director

Care Taker/ Worker II

Internship Student

Intramural Supervisor

Recreation Center Supervisor

Education

Master of Science - Employment and Labor Relations

Bachelor of Science - Sports Administration, Business Administration

Skills

Affiliations

Work Availability

Timeline

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