John Giannotti
Lynbrook,NY
Summary
Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Hardworking employee who serves patrons by making sure their experience is one to never forget. Explores opportunities to add value to job accomplishments.
Overview
4
4
years of professional experience
Work History
Restaurant Busser
EGP Land and Sea
05.2024 - Current
- Handled cash payments accurately following established procedures.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Responded promptly to customer inquiries related to menu items or services offered.
- Inspected restaurant prior to opening for cleanliness and proper set-up of tables, chairs and booths.
- Communicated with kitchen staff regarding any special orders or requests from guests.
- Assisted with restocking supplies such as straws, cups, plates and utensils.
- Swept floors and removed garbage from dining area.
- Delivered excellent customer service by being friendly and accommodating guest needs.
- Trained new staff in bussing and cleaning procedures.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Cabana Boy
Sunny Atlantic Beach Club
04.2023 - 08.2023
- Received payment from customers for purchased goods or services rendered.
- Greeted customers upon entering the store and responded to inquiries promptly.
- Answered phone calls from customers regarding product availability or location information.
- Provided exceptional customer service at all times.
- Cleaned and maintained members cabanas
- Performed basic maintenance tasks such as sweeping, mopping.
- Assisted customers with carrying boxes to their vehicles.
Restaurant Busser
Reel FX
06.2020 - 10.2021
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Inspected restaurant prior to opening for cleanliness and proper set-up of tables, chairs and booths.
- Assisted with restocking supplies such as straws, cups, plates and utensils.
- Swept floors and removed garbage from dining area.
- Provided assistance to other employees when needed during peak business hours.
- Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
- Stocked ice bins with fresh ice cubes throughout the day as needed.
Education
Some College (No Degree) - Business Administration
University At Buffalo
Buffalo, NYSkills
- communication
- adaptability
- leadership
- problem solving
- organizational skills
- creativity
- teamwork
- reliability
Accomplishments
- 2021 All county football award
- 2022 All county football award
- 2022 New York All state 2nd Team
- Team Captain of High School football, basketball and baseball team
Timeline
Restaurant Busser
EGP Land and Sea
05.2024 - Current
Cabana Boy
Sunny Atlantic Beach Club
04.2023 - 08.2023
Restaurant Busser
Reel FX
06.2020 - 10.2021
Some College (No Degree) - Business Administration
University At Buffalo