Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline

John Gibson

Anaheim,CA

Summary

Versatile and dedicated, with a proven track record at Community Veterinary Hospital, I excel in maintaining cleanliness and ensuring animal well-being. Skilled in animal handling and interpersonal communication, I significantly enhanced customer satisfaction and safety. My adaptability and commitment to excellence are evident in my diverse work history, showcasing a strong ability to meet and exceed employer expectations.

Overview

33
33
years of professional experience

Work History

Kennel Attendant

Community Veterinary Hospital
06.2005 - 09.2024
  • Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
  • Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
  • Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
  • Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
  • Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.

Promotional Specialist Assistant

National Tour Inc.
08.2003 - 11.2003
  • Actively participated in trade shows and industry events to stay informed of the latest trends and competitor strategies, leveraging this knowledge for continuous improvement.
  • Generated interest in new products by creating eye-catching displays and distributing marketing materials.

Airport Security Screener

Globe Airport Security (No Longer in Business)
04.2002 - 10.2002
  • Checked over [Number] passenger tickets per day to verify validity of each ticket.
  • Authorized and monitored departure and entrance of visitors and employees to maintain security of premises.
  • Utilized chemical swab systems and explosive detection machines to test baggage for explosive materials.
  • Conducted random checks on employees entering secure areas to maintain a high level of internal security compliance.
  • Maintained a secure and orderly environment at checkpoints, ensuring proper queuing and adherence to airport security guidelines.
  • Assisted in training new airport security screeners, ensuring adherence to established guidelines and best practices.
  • Efficiently resolved issues involving prohibited items by guiding passengers through appropriate disposal or alternative storage options.
  • Provided exceptional customer service while maintaining strict vigilance over airport security measures.
  • Performed pat-down or handheld wand searches of passengers triggering machine alarms to determine items warranting further investigation.
  • Ensured smooth operations by efficiently managing the flow of passengers through security checkpoints.
  • Contributed to the overall safety of airport operations by promptly reporting any suspicious activities or behaviors observed during security screenings.
  • Maintained a safe environment for travelers by promptly identifying and resolving any possible security concerns.
  • Participated in emergency drills and exercises, improving response time and coordination during critical incidents.
  • Demonstrated professionalism under pressure by maintaining composure during high-traffic periods or tense situations with passengers who were uncooperative or agitated.
  • Reduced risk of potential threats by effectively utilizing X-ray machines, metal detectors, and physical patdowns.
  • Identified prohibited items in luggage and on passengers, minimizing potential risks to flight safety.
  • Enhanced airport security by thoroughly screening passengers and their belongings.
  • Conducted carry-on and checked baggage searches to locate prohibited items such as weapons.
  • Served as a liaison between airport personnel, airline staff, law enforcement agencies, and federal authorities when addressing security matters or incidents.
  • Collaborated with team members to ensure consistent implementation of airport security protocols and procedures.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
  • Developed and maintained positive rapport with passengers and other airport personnel.

Airport Ramp Agent

Airport Terminal Services Inc.
05.2000 - 04.2002
  • Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
  • Reduced flight delays by consistently maintaining punctual baggage handling and cargo loading processes.
  • Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
  • Upheld strict adherence to FAA regulations and safety protocols during all aspects of ramp agent duties.
  • Contributed to a positive work environment by fostering teamwork among fellow ramp agents while executing tasks effectively.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Facilitated on-time departures with quick and efficient turnaround times for incoming flights.
  • Enhanced airport safety by conducting thorough inspections of aircraft and equipment prior to loading and unloading.
  • Maintained clean and organized ramp areas for efficient workflow and improved safety conditions.
  • Demonstrated flexibility in adapting to various types of aircrafts, supporting diverse airline clients'' needs efficiently.
  • Connected electrical power unit and hoses to aircraft.
  • Provided exceptional customer service to passengers, assisting with luggage handling and addressing concerns promptly.
  • Contributed to the overall success and reputation of the airport by consistently demonstrating professionalism and dedication in fulfilling ramp agent responsibilities.
  • Ensured proper weight distribution in aircraft by diligently following load plans and adjusting as necessary.
  • Reduced risk of accidents or incidents on the tarmac through vigilance in monitoring surroundings while working around active aircrafts.
  • Supported smooth passenger boarding processes by guiding planes into gates safely using marshaling techniques.
  • Improved communication between ramp agents and other airport personnel through the use of radio equipment, hand signals, and other forms of communication.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Promoted environmental sustainability within airport operations by properly disposing waste materials according to guidelines.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
  • Guided aircraft into and out of parking positions using hand signals.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Checked cargo and baggage for security to meet TSA regulations.
  • Operated equipment while observing standard safety procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Casual Handler & Loader

FedEx
08.1999 - 05.2000
  • Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
  • Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
  • Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
  • Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
  • Reduced damaged goods by employing safe packaging methods and materials.
  • Demonstrated professionalism under pressure during high-volume periods while maintaining attention to detail in package handling tasks.
  • Lifted up to [Number] pounds on regular basis.
  • Contributed to a positive work environment by maintaining open communication channels with colleagues and supervisors alike.

Airport Ramp Agent

International Terminal Services
05.1998 - 08.1999
  • Reduced flight delays by consistently maintaining punctual baggage handling and cargo loading processes.
  • Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
  • Upheld strict adherence to FAA regulations and safety protocols during all aspects of ramp agent duties.
  • Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
  • Contributed to a positive work environment by fostering teamwork among fellow ramp agents while executing tasks effectively.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Facilitated on-time departures with quick and efficient turnaround times for incoming flights.
  • Enhanced airport safety by conducting thorough inspections of aircraft and equipment prior to loading and unloading.
  • Maintained clean and organized ramp areas for efficient workflow and improved safety conditions.
  • Demonstrated flexibility in adapting to various types of aircrafts, supporting diverse airline clients'' needs efficiently.
  • Connected electrical power unit and hoses to aircraft.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Provided exceptional customer service to passengers, assisting with luggage handling and addressing concerns promptly.
  • Contributed to the overall success and reputation of the airport by consistently demonstrating professionalism and dedication in fulfilling ramp agent responsibilities.
  • Ensured proper weight distribution in aircraft by diligently following load plans and adjusting as necessary.
  • Reduced risk of accidents or incidents on the tarmac through vigilance in monitoring surroundings while working around active aircrafts.
  • Managed unforeseen circumstances such as equipment malfunctions or weather disruptions, executing contingency plans to minimize operational delays.
  • Supported smooth passenger boarding processes by guiding planes into gates safely using marshaling techniques.
  • Improved communication between ramp agents and other airport personnel through the use of radio equipment, hand signals, and other forms of communication.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Promoted environmental sustainability within airport operations by properly disposing waste materials according to guidelines.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
  • Guided aircraft into and out of parking positions using hand signals.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Checked cargo and baggage for security to meet TSA regulations.
  • Operated equipment while observing standard safety procedures.
  • Maintained clean, orderly work environment free of hazards.

Restaurant Busser-Custodian

Disneyland Park
06.1991 - 10.1997
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
  • Contributed to smooth restaurant operations by promptly resetting tables for new customers.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Trained new staff in bussing and cleaning procedures.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Ensured guest satisfaction by addressing any concerns or issues related to table settings or cleanliness efficiently.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Enhanced overall restaurant presentation through constant upkeep of common areas such as entryways, waiting areas, coat rooms, and restrooms.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Emptied on-site trash receptacles into dumpsters and large waste receptacles.

Education

High School Diploma -

Loara High School, Anaheim, CA
06-1992

Skills

  • Maintaining cleanliness
  • Animal care
  • Adaptable and flexible
  • Animal handling expertise
  • Oral communication
  • Interpersonal communication
  • Medication administration
  • Animal observations
  • Walk coordination
  • Animal monitoring
  • Safety control
  • Behavior observation
  • Safety monitoring

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].
  • Collaborated with team of [Number] in the development of [Project name].

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Documenting and sharing travel experiences
  • Historical Exploration
  • Adventure Travel
  • Train Travel
  • Watching Movies and TV Shows
  • Avid Reader
  • Camping
  • Music
  • I have a passion for photography and editing photos
  • Photography
  • Video Gaming

Timeline

Kennel Attendant - Community Veterinary Hospital
06.2005 - 09.2024
Promotional Specialist Assistant - National Tour Inc.
08.2003 - 11.2003
Airport Security Screener - Globe Airport Security (No Longer in Business)
04.2002 - 10.2002
Airport Ramp Agent - Airport Terminal Services Inc.
05.2000 - 04.2002
Casual Handler & Loader - FedEx
08.1999 - 05.2000
Airport Ramp Agent - International Terminal Services
05.1998 - 08.1999
Restaurant Busser-Custodian - Disneyland Park
06.1991 - 10.1997
Loara High School - High School Diploma,
John Gibson